Platform (Browser -Chrome, Firefox etc / Mini client) :Mini client

Server number : s40Kidomaru
Character name : Emin
UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) :
Description of the problem you are experiencing : Hi. i have problem with Benefit Hall Daily sign-in. why i cant sign for last day of october? it is first time i have problem with time zone . i live in azerbaijan. game time zone NY we have diffrent times . i ask my freind from mexico enter my account and chek my daily sign in . my freind can help me he can sign in for last day for october and claim for me rewards because in his country 31 october in my country 1 november. why game dont works with server time ?

Screenshot of the error page :
Operating system : windows 7
Screen resolution : 1366x768
Your computer time zone and your country : 1 november 2:05 am
Are you using VPN ? no

Platform (Browser -Chrome, Firefox etc / Mini client) : it doesn't matter

Server number : 682

Character name : this doesn't matter either

UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) : this doesn't matter for this problem

Description of the problem you are experiencing : cross server arena even though the server is under 60 days old

Screenshot of the error page : this doesn't matter for this problem

Operating system : this doesn't matter for this problem

Screen resolution : this doesn't matter for this problem

Your computer time zone and your country : est-usa

Are you using VPN ? : no

Platform (Browser -Chrome, Firefox etc / Mini client) : Chrome
Server number : s35
Character name : Donatello
UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) : 04773111974832573

Description of the problem you are experiencing : Wrong arena rewards, my rank was Chunin as also stated in the mail, but it contained ninja school level reward

Your computer time zone and your country : Italy GMT+1

Screenshot of the error page :

Platform (Browser -Chrome, Firefox etc / Mini client) :Mini client
Server number : S588
Character name : Warped2
UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) : 200000089704560 Description of the problem you are experiencing : Sweeping instances for x2 awakening materials. Only received 1 material per sweep. I did not notice until late.

Screenshot of the error page :

Operating system : Windows 8.1

Screen resolution : 1366 x 768
Your computer time zone and your country : Eastern Standard, USA.
Are you using VPN ? : No.

Platform (Browser -Chrome, Firefox etc / Mini client) : Chrome
Server number : S595 Limbo:Border Jail
Character name : Purplebleeder
UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) : 200000088358622

Description of the problem you are experiencing : The daily event disappeared after midnight and before 5 AM causing me to waste significant stamina trying to get double items.
Screenshot of the error page :
Operating system : Windows
Screen resolution :
Your computer time zone and your country : US Central time at about 2 AM
Are you using VPN ? : no

Platform (Browser -Chrome, Firefox etc / Mini client) : Mini client
Server number : S793
Character name : †NoFaith†

UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) :
Description of the problem you are experiencing : I spended more then 2500 coupons but only 100 are counted on this new event Fukurokumaru's Deals
Screenshot of the error page :
Operating system : Windows 7
Screen resolution : 1280 x 1024
Your computer time zone and your country : -2, Romania
Are you using VPN ? : No

Platform (Browser -Chrome, Firefox etc / Mini client) : Mini client

Server number : S742 Character name : Lite

Description of the problem you are experiencing : When I tried to log on this morning I found that my server had completely disappeared and I can not find it, I also asked a guild mate of mine on the server to log on and she's experiencing the same problem I am.

Platform (Browser -Chrome, Firefox etc / Mini client) : Chrome
Server number : S238
Character name : サンダーSoira

UID : 200000087546454

Description of the problem you are experiencing :

Screen Freeze/Black Screen I experience this when i do TI and apparently some of the players in our server are experiencing this as well.. not only in TI but during other events/dailies. Please fix our server issues.. It's been going on already for some days and ruins our gaming experience. Hoping for your consideration... THANKS A LOT!

Screenshot of the error page :

Operating system : Windows
Screen resolution : 1366 x 768
Your computer time zone and your country : UTC+08:00 Philippines

Are you using VPN ? : Nope

platform: puffin

server number: 177

character name: KakashiUchiha

UID: 200000091311424

Platform : Mini client
Server number : S22
Character name : Sophiaツ
UID :200000085388401

Description of the problem you are experiencing : My ninja exam didnt reset... and i cant claim the Daily Practice missions..
Screenshot of the error page :

Operating system : windows 7
Screen resolution : 1920 x 1080
Your computer time zone and your country : (UTC+08:00) Kuala Lumpur, Singapore

Are you using VPN ? : No

Platform (Browser -Chrome, Firefox etc / Mini client) :Chrome
Server number :s589
Character name :⛅Tail⛅

UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) :
Description of the problem you are experiencing : So apparently, i've been completing all plot instances with all three stars checked but i don't receive coupons. May i know a way to fix this problem if possible?
Screenshot of the error page :
Operating system : Macbook OS X El Captain
Screen resolution : 1920 x 1080
Your computer time zone and your country : United States Pacific time (PT)
Are you using VPN ? : No

Platform (Browser -Chrome, Firefox etc / Mini client) :chrome
Server number :s4
Character name :Blizzard
UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) : 200000082977354

Description of the problem you are experiencing :im getting alot of request timeout and it started around the sometime LA had daylight saving i think but im stuck in survival at wave 10 when i reset i can do the fights but it just stops at wave 10 and times out at GNW i was timing out on 33secs of every min so like 9:33,8:33,7:33 ect. and just timesout when im chatting as well

Screenshot of the error page :request timeout (it happens everywhere and anywhere)
Operating system :windows 10
Screen resolution : 1920x1080
Your computer time zone and your country : UTC +10 Australia

Are you using VPN ? :idk what VPN is

Rename Card problem

Platform: Mini client

Server number : 235 Puppet Drama

Character name : Saproliò

UID: 200000093668834

Description of the problem you are experiencing:

Since I used the card to rename the character two errors have appeared, the first is that the name was not what I wanted to rename it, (my idea was only to change the font of it) and move from Saprolin to Saproliò. The second error is that from that moment, no other player can send me messages, when trying to do so, a sign appears that says that my character does not exist. I hope you can fix these problems, thank you very much!

Screenshot of the error page :

Operating system : Windows 8
Screen resolution : 1366 x 768
Your computer time zone and your country : UTC -03:00 Montevideo
Are you using VPN ? : NO

Platform : Browser -Chrome and Mini client
Server number :810 Necklace of Itachi
Character name : vFlicFlac
UID : 200000089168624

Description of the problem you are experiencing : Mystery skill of Hinata does not show properly,she just moves her hands in the air but it don't show 8 tigram palms rotation....
Screenshot of the error page : i don't have the screen shot...but its a common bug
Operating system :windows 7
Screen resolution : 1360x768
Your computer time zone and your country : (UTC+01:00) Sarajevo, Skopje, Warsaw, Zagreb; country-Bosnia and herzegovina

Are you using VPN ? : no

Platform (Browser -Chrome, Firefox etc / Mini client) : Mini client
Server number : S1
Character name : Ned
UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) : 200000085415191

Description of the problem you are experiencing : When refining fragments, by selecting a character near the top, it also selects one below off screen. I lost 150 Kurenai frags due to this :( Picture is me selecting kankuro and then it auto selects Karin. The pattern is that it selects 5 below it, and when i select one on the bottom it selects one on the top in the same column. If it helps I have 8 rows (22 characters) in the menu.
Screenshot of the error page :

Operating system : Windows
Screen resolution : 1920 x 1080
Your computer time zone and your country : EST, Canada
Are you using VPN ? : No

Platform: Mini Client

Serer: S2 Sasuke

Character Name: Sig

User ID: 200000086733683

Activity Bad is glitched. I completed Survival Trial (180 points)Today but did not get the 15 points worth of credit for the activity bag.

I have included Screen Captures showing this.

As you can see i have completed survival to 180 points but the activity bag did not give me credit for it so i did not get my 15 points

Platform (Browser -Chrome, Firefox etc / Mini client) : vivaldi

Server number : 54

Character name : kawaki

UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) : 200000085971197

Description of the problem you are experiencing : cant claim monthly card coupons

Screenshot of the error page:

Operating system : windows 7

Screen resolution : 1366x760

Your computer time zone and your country : jakarta,indonesia

1Are you using VPN ? : no

Platform (Chrome)
:Server number :630
Character name :UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) : Description of the problem you are experiencing : cant recharge ingots
Screenshot of the error page :

Operating system :Screen resolution : idk

Your computer time zone and your country : its 645pm where i am Toronto canada server time is 145am

Are you using VPN ? : idk

We will try to solve the problems as soon as possible. Thank you for your feedback and reports.

u never reach sixpath right?

Have the some problem with Activity Lucky Bag and Survival Trial

Platform: Mini Client

Server: S816:Glasses of Yakushi

Character Name: Swen

User ID: 200000086277176

Operating system : Win 7 OS
Screen resolution : 1366 x 768
Your computer time zone and your country : Russia UTC +5

Are you using VPN ? No