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[ Bugs ] Official bug report thread

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  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 12
On 2020-07-05 05:54:22Show this Author Only
621#
  • dalyw0w On 2020-07-05 05:53:35
  • I can't take out the payment card, please take it out of payment

106670379_321058495729619_4491098876661918800_n

  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 12
On 2020-07-05 05:58:34Show this Author Only
622#
  • dalyw0w On 2020-07-05 05:54:22
  • 106670379_321058495729619_4491098876661918800_n

ShadowRO-acount

S973 :Fighting Spirit - server

  • Registered: 2020-02-19
  • Topics: 8
  • Posts: 5
On 2020-07-20 19:14:38Show this Author Only
623#

Platform (Browser -Chrome, Firefox etc / Mini client) :Chorome
Server number : NY S1426
Character name :Crossbow
naruto online

  • Registered: 2017-07-24
  • Topics: 12
  • Posts: 74
On 2020-07-21 02:35:25Show this Author Only
624#

Platform (Browser -Chrome, Firefox etc / Mini client) : Browser, Mini Client
Server number : S486 light style (EU)
Character name : HTT
UID (Facebook account) : 100002380691327

Description of the problem you are experiencing : I am faceing login problem since today (Evening).

First pic is from mini client. When I log in, it shows some "failed" error while loading some components (which shows in white colored small font below loading bar).

And when I try to capture a screenshot, The screen kind of "expands" as you can see, then reverts back to original size. Due to which im unable to capture the error in screenshot. After this, it loads to 100% and then screen turns black. Cant open game in mini client.

This same thing happened when I tried opening 2 IDs at the same time for over a few weeks. When I had an ID open in browser, and tried opening another in incognito, or on another browser on my pc, it gave same error of "failed" near loading components field and black screen appeared.

Now the second screenshot. This is from chrome browser, taken today at evening. Till this morning and after convoy ended, I was able to open game on Chrome, but now it gives me this error. Is this happening due to chrome stopping flash support? I am able to open game on puffin browser on my phone, its not most comfortable to play on that small screen, so hoping the problem to get fixed soon, or atleast need advice on how to fix my mini client black screen problem asap. Please resolve the problem quickly, Your help will be appreciated.

NarutoOnline200720233527
Screenshot of the error page :

Official Naruto MMORPG Game - Google Chrome 20-07-2020 22_47_11
Operating system : Windows 10
Screen resolution : 1920X1080
Your computer time zone and your country : Server Time + 4 hours 30 minutes
Are you using VPN ? : NO

  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 1
On 2020-07-31 06:34:46Show this Author Only
625#

Buenas tardes me acabo de gastar mis sellos lunares y me compre 200 llaves de la cueva misteriosa y resulta que no me las dieron les pido el favor me colaboren con el bug que me paso espero una respuesta viable o que me puedan regresar mis sello lunares gracias que tengan faliz tarde


  • Registered: 2019-06-29
  • Topics: 0
  • Posts: 2
On 2020-08-06 20:16:05Show this Author Only
626#

Platform (Browser -Chrome, Firefox etc / Mini client) : All Browser(Chrome, Firefox, Edge, Mini Client)
Server number : S1434 - Cyclone Bomb
Character name : Meliodas
UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) : 300031304697183

Description of the problem you are experiencing : Black Screen Issue, Game is not loading only black screen is displaying in all browser.

Screenshot of the error page : Capture
Operating system : Windows 10 x64 Bit
Screen resolution : 1366 * 768
Your computer time zone and your country : GMT+5:30 India
Are you using VPN ? : No

  • Registered: 2020-01-11
  • Topics: 0
  • Posts: 1
On 2020-08-13 17:23:05Show this Author Only
627#

Platform (Browser -Chrome, Firefox etc / Mini client) :Mini client

Server number :S60 -Udon
Character name : Margulius
UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) :

200000085869204

Description of the problem you are experiencing :After the new update I get a lot of German For crits and skills, also the Collection scrolls have totally dissapeared
Screenshot of the error page :

Screenshot_17german
Operating system : Windows 10 Pro
Screen resolution : 1920x1080
Your computer time zone and your country : CEST +1, Spain
Are you using VPN ? : No

  • Registered: 2020-08-04
  • Topics: 0
  • Posts: 1
On 2020-08-14 19:03:32Show this Author Only
628#

Platform : Mini ClientServer number : S1566 Water BombCharacter name :

EscanorUID: 200000082078137

Description of the problem you are experiencing : Collect ninja and the new system not showing up

Screenshot of the error page : naru2

Operating system : Windows 10 Pro 64

BitsScreen resolution : 1366 x 768

Your computer time zone and your country : Brazil UTC - 03:00 Brasilia

Are you using VPN ? : No

  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 1
On 2020-08-24 04:16:03Show this Author Only
629#

Hi!

I need to report some issue.

Can someone please help me with this? I can't enter the game at all. I also tried other servers too and it does the same thing.

What should i do?

pain


  • Registered: 2020-08-14
  • Topics: 3
  • Posts: 14
On 2020-08-24 11:53:55Show this Author Only
630#

Hello i suddenly got an error in game and restarted the miniclient which lead to it being stuck at 12 percent also I tried clearing cache and restarting again still getting this same error on my specific server S1573 HK however when i swap to other servers it works fine on both the miniclient and website just my main server which is having issues im not sure if its my character or the server please helpOfficial Naruto MMORPG Game200824133718

  • Registered: 2020-07-21
  • Topics: 0
  • Posts: 1
On 2020-08-25 16:47:43Show this Author Only
631#

Platform (Browser -Chrome, Firefox etc / Mini client) : Opera

Server number : S1548

Character name : Leanora

UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) :

344341003549747

Description of the problem you are experiencing : ninja collection not worck

Screenshot of the error page :1

Operating system : Windows 10 x64

Screen resolution : 1600x900

Your computer time zone and your country : GM+6 Almaty

Are you using VPN ? : No

  • Registered: 2020-07-08
  • Topics: 3
  • Posts: 3
On 2020-08-29 00:34:14Show this Author Only
632#

Platform (Browser -Chrome, Firefox etc / Mini client) : mini client

Server number : S1566

Character name : Hermione

UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) :

Oasis :200000020032301

Description of the problem you are experiencing : I was doing the myoboko trial and the game restart by it self, i lost all the awards 3 times.

Operating system : Windows

Screen resolution :1920x1080



Are you using VPN ?: No

  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 15
On 2020-08-30 20:53:11Show this Author Only
633#

Platform (Browser -Chrome, Firefox etc / Mini client) : Mini Client (Cant log via browser as well)

Server number : S1 Naruto

Character name : HeizouOkita

UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) :

200000082566502

Description of the problem you are experiencing : Can't login into the game.

Screenshot of the error page : 49066c9887cea823f1b97b61d272064b

Operating system : Windows 10 x64

Screen resolution : 1920x1080

Your computer time zone and your country : GM+3 Bulgaria

Are you using VPN ? : No




This post was last edited by HeizouOkita on 2020-08-30 20:53:47.
  • Registered: 2020-05-02
  • Topics: 0
  • Posts: 2
On 2020-08-30 20:58:59Show this Author Only
634#

Platform (Browser -Chrome, Firefox etc / Mini client) : Chrome , Mini client

Server number : s1528

Character name : Ace D luffy

Description of the problem you are experiencing : Can't log in and cant upgrade i try other browser as well as downloading the version 11,4 but it cant instal.Untitled

  • Registered: 2018-11-05
  • Topics: 1
  • Posts: 2
On 2020-08-31 01:42:18Show this Author Only
635#

Platform MINI CLIENT
Server number : 1570
Character name : DTB Konnan
UID 300050387047429

Description of the problem you are experiencing : I had one mystery gem, then, yesterday, i got another one from the shop, and today another, but i still only have one. I was suppose to have 3, but even if i buy another, i still have only 1. Please help me.

Screenshot of the error page :

na

na2
Operating system : Windows 10
Screen resolution : 1366x768
Your computer time zone and your country : Brazil
UTC-03:00

Are you using VPN ? : No

  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 1
On 2020-09-04 02:36:31Show this Author Only
636#

plataform:mini client

server number:1566

character name:stm

UID:200000006427944

Description of the problem you are experiencing : It was about 5 am 3 in september when I was uploading my amulets and for one click I spent coupons if the resources are insufficient but I noticed and however my 4800 coupons were spent I don't have a print because I only realized after what happened but you can look recordings of that date and time and confirm what I say

Operating system :Windows 10

: Screen resolution :800x600

: Your computer time zone and your country :UTC-3 South América brazil

: Are you using VPN :no





This post was last edited by matheusblaum1@g on 2020-09-07 10:36:48.
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 1
On 2020-09-08 06:55:47Show this Author Only
637#

Platform: mini-client

Server Nr: S1580 Gamabunta

Character Name: Allmight

UID: 200000082387515

After top up 2k Gold, event didn't count recharge at all, i mean Shinobi Feast i didn't get any spins at all and it should be 20, i reported the issue on the support and they want Order number at all costs, i dont have it,i didnt wrote it up, i have account statement reciept which i show them with date, value of purchase and so on, they still need order number which i dont have, they say i can get it via payment channel that i used but a payed via credit card and there is no info about history of my purchases or something like that, on the other hand another event from the same deadline period works fine but it counts spent ingots not recharged. here is the ss from the event after top up Shinobi Feast , Time Limited Shop

Operating system: Win10

Screen Resolution: 1920x1080

Timezone and Country: GMT+2 Poland

Are you using VPN: No



  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 7
On 2020-09-09 02:28:38Show this Author Only
638#

Platform : chrome
Server number : S17 :Zabuza

Character name : Blackkkkk

UID : 200000083909646

the screenshot describes itself, same as some people a little above on the thread

Capture

Operating system :win7
Screen resolution : idk
Your computer time zone and your country : UTC +01:00 Morocco
Are you using VPN ? : no

  • Registered: 2019-03-14
  • Topics: 5
  • Posts: 4
On 2020-09-09 03:00:45Show this Author Only
639#

So im on ninja exam 420. Came to second wave and i only had 2 of the puppets left to beat. I was at round 14 with 3 of my ninjas left and they also had full HP. All of a sudden the deafeted post comes up. Whats that all about??

  • Registered: 2017-07-24
  • Topics: 5
  • Posts: 21
On 2020-09-14 03:06:33Show this Author Only
640#

I can't log in it loads everything fast but when it reaches 100% it says"Login: Exceeded Request time #30001" anyone knows the problem ?

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