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[ Bugs ] Official bug report thread

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  • Registered: 2017-09-21
  • Topics: 4
  • Posts: 15
On 2018-11-17 01:21:45Show this Author Only
381#

Platform (Browser -Chrome, Firefox etc / Mini client) : Puffin app
Server number : S685 : Fire Ball Jutsu
Character name : BaronessHatsumi
UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) : 208.124.11.99
Description of the problem you are experiencing : So when I logged in, the tutorial for the new feature, Five Natures Chakra, started up and showed me to click on the "Power Up" tab. Usually when it's in tutorial mode, it doesn't allow you to click on anything else except what you're supposed to but not this time. I accidentally clicked on the "Ninja" tab instead and it opened it up. I tried to close it out but the tutorial wouldn't let me. I reloaded so I could take the tutorial, hoping that it'd remember that I didn't take it but it didn't. I was hoping if someone could start the tutorial on my thing. I didn't get any materials from it either if it gave any.
Screenshot of the error page : Screenshot_2018-11-15-10-08-19Screenshot_2018-11-15-10-08-03Screenshot_2018-11-15-10-08-16Screenshot_2018-11-15-10-08-30
Operating system : LG Aristo 2
Screen resolution :
Your computer time zone and your country : CST, North America
Are you using VPN ? :

  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 60
On 2018-11-19 03:24:57Show this Author Only
382#
  • shnurki On 2018-11-04 00:56:47
  • UID: 200000104842879

    ServerID: S496

    Character Name: AsumaAnzai

    Location of Bug: Reputation Hall / Summon / Summon Cultivate

    Bug Description: does not work, stopped counting

    Screenshot 2018-11-03 at 19

    Screenshot 2018-11-03 at 20

    Screenshot 2018-11-03 at 19

UID: 200000104842879

ServerID: S496

Character Name: AsumaAnzai

Location of Bug: Reputation Hall / Summon / Summon Cultivate

Bug Description: it's really bug, it's work not correct. It's count forces, not cultivationScreenshot 2018-11-18 at 22

Screenshot 2018-11-18 at 22


  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 1
On 2018-11-19 18:33:20Show this Author Only
383#

Platform (Mini client) :
Server number :S1085
Character name :HiTardbug2
UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) :200000082675323


Description of the problem you are experiencing :Not getting sun scrolls from SA
Screenshot of the error page :
Operating system :w10bug1
Screen resolution :
Your computer time zone and your country : 12:28 greeece gmt+3
Are you using VPN no

  • Registered: 2017-09-29
  • Topics: 7
  • Posts: 8
On 2018-11-19 22:17:27Show this Author Only
384#

Server: S685

Name: Axel

Won't let me log in to my account

  • Registered: 2018-07-04
  • Topics: 0
  • Posts: 1
On 2018-11-22 22:50:24Show this Author Only
385#

11

  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 2
On 2018-11-24 04:12:15Show this Author Only
386#

Platform (Browser -Chrome, Firefox etc / Mini client) : Chrome


Server number : S632 Boulder Jutsu


Character name : Gintokiboyou


UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) :


Description of the problem you are experiencing : Error in the ninja test. Sometimes, I get question that is not translated. Also, again in ninja test, answer to the question about the time for fighting matsuri challenge event is wrong. My answer was 19:00 - 22:00 everytime and it was the wrong answer. When I verify by clicking on the daily pratice it says 19:00 - 22:00... So how can my answer be wrong?

Screenshot of the error page : My screenshot doesnt work

Operating system : Computer


Screen resolution : ok


Your computer time zone and your country : Server time - Canada


Are you using VPN ? No

  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 60
On 2018-11-24 20:16:32Show this Author Only
387#

UID: 200000104842879

ServerID: S496

Character Name: AsumaAnzai

Location of Bug: Assist link

Bug Description: Can't put assist link for few ninja. I saw, not only me has this bug: Cant put certain ninjas on
When i try use Minato Jonin or Hinata GNW on main character i got this text

Screenshot 2018-11-24 at 15

When i try use for any ninja Minato Jonin or Hinata GNW i got this text

Screenshot 2018-11-24 at 15

What's going on here?

  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 9
On 2018-11-25 15:25:07Show this Author Only
388#

Platform (Browser -Chrome, Firefox etc / Mini client) :mini client
Server number :s06
Character name :ÐreaÐ
UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) : 200000098847549

Description of the problem you are experiencing :Edo tensei minato's damage is roughly 1/3 of kage or jonin and edo minato is supposed to be a lot stronger then both jonin and kage yet his mystery does 10% of jonin minato and 2.5% of kage minato his standard attack does roughly half as much as both jonin and kage and its the same skill as kage the chase damage is also lower than jonin minato by roughly 1/3 the supposedly best/strongest version of minato is the worst and weakest his damage needs some serious buffing.
Screenshot of the error page :
Operating system :windows 10
Screen resolution : 1920/1080
Your computer time zone and your country : eastern time usa
Are you using VPN ? : no




This post was last edited by ÐreaÐ on 2018-11-25 15:28:30.
  • Registered: 2018-10-18
  • Topics: 5
  • Posts: 4
On 2018-11-27 06:40:18Show this Author Only
389#

Platform (Browser -Chrome, Firefox etc / Mini client) :Mini client

Server number :S 886

Character name :Tenshi

UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar):200000103140277

Description of the problem you are experiencing :power reduction without me touching anything and I was the only one to lose power...notice the time I quit the game and the time I came in today... my bp decrease into 535 from one day to the next and it's not the first time this happens to me

Screenshot of the error page : Naruto online

Operating system :WIndows 7

Screen resolution : 1360x768

Your computer time zone and your country : UTC - 3, Brazil

Are you using VPN ? :no


This post was last edited by TenshiS886 on 2018-11-27 06:41:36.
  • Registered: 2018-11-03
  • Topics: 1
  • Posts: 1
On 2018-11-29 07:37:40Show this Author Only
390#

Platform (Browser -Chrome, Firefox etc / Mini client) :
Server number :1105
Character name :ShizuyoAjishi
UID : 200000077456344

Description of the problem you are experiencing : why i can't claim my 35 level pack and 40 level pack , i'm level 47 now.. why

Screenshot of the error page :

aa
Operating system :
Win 7 OS

Screen resolution : 1366*768
Your computer time zone and your country :
(UTC+07:00) Indonesia ( Jakarta )

Are you using VPN ? : no

  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 8
On 2018-11-30 23:46:42Show this Author Only
391#

Platform (Browser -Chrome, Firefox etc / Mini client) : Mini client and Firefox
Server number : s1110
Character name : *yJutsu
UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) : 200000090757380

Description of the problem you are experiencing : I can't loading the game, it said failure each time, it is the first server it happens this problem
Screenshot of the error page :
Operating system :
Screen resolution :
Your computer time zone and your country : Canada/Quebec
Are you using VPN ? :

  • Registered: 2017-09-13
  • Topics: 1
  • Posts: 1
On 2018-12-01 11:19:29Show this Author Only
392#

Platform : puffin

server name : 829 (fukurokumaru)

characters name : wirosableng212

UID : 300036797107967

my 6,5 k coupons is gone without im using it please check it

IMG_20181201_120604

  • Registered: 2017-10-26
  • Topics: 4
  • Posts: 10
On 2018-12-01 15:32:24Show this Author Only
393#

Platform : Firefox

Server number :617 - Summoning Jutsu (HK server)


Character name : 37th Junkie


UID: 200000109741991

Desc

ription of the problem you are experiencing :

I am trying to buy the 600 ingots monthly pack, and it says to recharge. But based on my printscreen I have more than 600 ingots already. So why the game not allow me to buy the pack.

Screenshot of the error page :

600 pack bugv1

Operating system : Windows 7 Ultimate
Screen resolution : 1366/788
Your computer time zone and your country :UTC +700 *kok

  • Registered: 2018-11-10
  • Topics: 1
  • Posts: 4
On 2018-12-02 05:41:53Show this Author Only
394#

In the chase mission when i, looking for might guy and it says to go to the ninja school i go but hes not there its been the same for 2 weeks maybe i,m in the wrong place can you help me?

  • Registered: 2018-11-10
  • Topics: 1
  • Posts: 4
On 2018-12-02 05:48:55Show this Author Only
395#

server: S1089 kazekage 3 Hk

character: aylonaa

problem: In the chase mission when i, looking for might guy and it says to go to the ninja school i go but hes not there its been the same for 2 weeks maybe i,m in the wrong place can you help me?

  • Registered: 2018-03-04
  • Topics: 1
  • Posts: 13
On 2018-12-04 22:31:03Show this Author Only
396#

Platform (Browser -Chrome, Firefox etc / Mini client) : Mini client
Server number : S887 - Masked Man
Character name : HandleWithKerr
UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) : 200000103606910

Description of the problem you are experiencing : Not a problem as such but for some reason all my ninja in the arena have had their First Win status reset and I can get bonus moon scrolls from them again, unless this was intended. The status goes away again like it normally should once I win with the ninja

Screenshot of the error page :

Error 1
Operating system : Windows 10
Screen resolution : 1680x1050
Your computer time zone and your country : GMT+0, UK
Are you using VPN ? : No

  • Registered: 2017-07-24
  • Topics: 21
  • Posts: 156
On 2018-12-06 04:47:11Show this Author Only
397#

FIX THE DELAY IN GNW! (Same delay we had in 3v3 arena)

  • Registered: 2018-12-03
  • Topics: 0
  • Posts: 1
On 2018-12-07 00:20:43Show this Author Only
398#

Platform (Browser -Chrome, Firefox etc / Mini client) :MINI CLIENT
Server number :S1110 STYLE ZERO/NY
Character name :gerald
UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) : https://www.facebook.com/taki.mitsuha13

Description of the problem you are experiencing :I CANT CLAIM MY REWARDS
Screenshot of the error page : WAHAHA
Operating system :WINDOWS 7
Screen resolution : 1366X768
Your computer time zone and your country : PH, PHT

  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 3
On 2018-12-11 09:19:44Show this Author Only
399#

Unable to login to the game. Me and several others are having the same issue. Issue happens on both mini client and browser.

Loading failure.

lodingfailure_narutoonline

  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 3
On 2018-12-11 09:56:56Show this Author Only
400#
  • Aleco7 On 2018-12-11 09:19:44
  • Unable to login to the game. Me and several others are having the same issue. Issue happens on both mini client and browser.

    Loading failure.

    lodingfailure_narutoonline

Found the issue. Naruto Online mini client is trying to run malware. I checked the logs. There was multiple HTTPS attempt request to malicious sites, which I verified and indeed were flagged. I was able to clean (by deleting) both cache and cookies folder located under:

C:\Users\username\AppData\Roaming\Brotsoft\Player\en\NarutoOnline\temp

After that, I relaunched the game and got in.

Oasis, please due something, it is not the first time that I am able to catch the mini client trying to load malicious code.

Thank you.




This post was last edited by Aleco7 on 2018-12-11 10:43:36.
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