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[ Bugs ] Official bug report thread

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  • Registered: 2018-02-19
  • Topics: 10
  • Posts: 15
On 2018-08-14 08:04:13Show this Author Only
241#

Platform Mini client

Server number : 882 Super Lightened Boulder Jutsu

Character name : MrPresident

UID :300028092805747

38814301_216199979242216_4634967820663259136_n

my coupon still same and ingot gone 10 system says will returned with plunder book, idk but i check in my inventory the book gone.

Operating system : Windows

Your computer time zone and your country :GMT +7 Indonesia

VPN? : NO

  • Registered: 2018-02-19
  • Topics: 10
  • Posts: 15
On 2018-08-16 10:24:55Show this Author Only
242#
  • keongkosong On 2018-08-14 08:04:13
  • Platform Mini client

    Server number : 882 Super Lightened Boulder Jutsu

    Character name : MrPresident

    UID :300028092805747

    38814301_216199979242216_4634967820663259136_n

    my coupon still same and ingot gone 10 system says will returned with plunder book, idk but i check in my inventory the book gone.

    Operating system : Windows

    Your computer time zone and your country :GMT +7 Indonesia

    VPN? : NO

pls reply this compensation

  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 24
On 2018-08-18 08:38:12Show this Author Only
243#

I'm just gonna say this, ever since the 5.0 upgrade my sannin war Tsunade is no longer skill broken. She was only partially broken in the first place but now she isn't at all.

  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 22
On 2018-08-18 13:04:57Show this Author Only
244#

rechage problems

when i go to recharge it says character is not on this server and when i refresh the page random names come up that are not my ingame name or acct name i wont recharge til this is fixed if ever

  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 22
On 2018-08-18 13:09:52Show this Author Only
245#
  • ZhenZu On 2018-08-18 13:04:57
  • rechage problems

    when i go to recharge it says character is not on this server and when i refresh the page random names come up that are not my ingame name or acct name i wont recharge til this is fixed if ever

http://prntscr.com/kk18t4 even this is bugged i have to reply to post just to edit it

  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 1
On 2018-08-18 18:15:59Show this Author Only
246#

My mini client is broking i instulled the 5.0 updated version i tried uninstulling and reinstulling dosent fix it help


  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 3
On 2018-08-19 08:09:57Show this Author Only
247#

Platform (Browser -Chrome, Firefox etc / Mini client) : Mini-Client

Server number : S910: The Broken Seal!

Character name : Snakemantwo

UID: 200000089357909

Description of the problem you are experiencing: We had an odd fight in GNW. Our maxed out toad spawned as a brand new one. And after the opponent team used their summon in the second round, all their beginning of battle effects reset. So barriers, passives were put back in.

Screenshot of the error page: N/A

Operating system : Windows 10

Screen resolution : 1920 x 1080

Your computer time zone and your country : Central Standard Time, USA

Are you using VPN ? : No

  • Registered: 2017-07-24
  • Topics: 3
  • Posts: 22
On 2018-08-20 00:47:05Show this Author Only
248#

Platform (Browser -Chrome, Firefox etc / Mini client) : Mini-Client

Server number : S1: Naruto

Character name : NeoTheOne

UID: 200000082700107

So the recharge problem has not been fixed you still have to refresh to see your recharge and also I am getting the same message as when i posted earlier yesterday. See my earlier post and screen shot. I tested it with one dollar and then again with 5 dollars So im missing 3 spins which i dont care about. But i wont spend money here again until you fix this problem. There is no point in recharging if you get none of the benefits from events for doing so.

Also to add on to this problem recharges are not reflected in daily packs recharge or with try your luck spins. Even tho i recharge I get no spins and it shows that I recharged nothing in daily packs. So its not just shinobi feast.

http://prntscr.com/kk18t4

Screenshot of the error page: N/A

Operating system : Windows 10

Screen resolution : 1920 x 1080

Your computer time zone and your country : Central Standard Time, USA

Are you using VPN ? : No




This post was last edited by ZhenZu on 2018-08-20 00:57:25.
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 1
On 2018-08-21 02:23:01Show this Author Only
249#


Platform (Browser -Chrome, Firefox etc / Mini client) : Chrome Mini-Client

Server number : S452: Girl's growth

Character name : RTypeX

UID: 200000102922288

Description of the problem you are experiencing: Arena Bug -

I keep getting disconnected when I try to do Arena Rank/ Training Battle in Naruto Online after 5.0 update. I notice that when I click on either one to search for opponents, there is a notification stating it is "Connecting to cross-platform servers" then after about 30 seconds it auto disconnects me, forcing me to restart the entire game. Please advise.


Screenshot of the error page: N/A

Operating system : Windows 10

Screen resolution : 1920 x 1080

Your computer time zone and your country : Central Standard Time, USA

Are you using VPN ? : No





This post was last edited by R-Type X on 2018-08-21 02:43:31.
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 2
On 2018-08-21 04:59:07Show this Author Only
250#

I'm not giving you all that crap it's quite simple costumer service is BROKEN you can't select an option under server ID I can fill out the rest of the page but not that

the server is s1024 so maybe you can fix that problem I was trying to report.as well as fixing the garbage you call costumer dissatisfied service

Customer Service180820135022

  • Registered: 2018-01-29
  • Topics: 3
  • Posts: 7
On 2018-08-25 14:50:59Show this Author Only
251#

Hi, i'm used 50 seal scrolls in GNW treasure last week and there is didn't gave me any, even not a single ninja. Is that fukn fair? or is there any bug?

  • Registered: 2018-01-29
  • Topics: 3
  • Posts: 7
On 2018-08-25 15:45:41Show this Author Only
252#

Hi, is there any bug on pulling seal scrolls on any ninja treasure? becoz i've pulled 50 times on GNW treasure but didnt gave me any (even not a single ninja).

  • Registered: 2017-10-20
  • Topics: 0
  • Posts: 3
On 2018-08-25 16:41:00Show this Author Only
253#

Platform (Browser -Chrome, Firefox etc / Mini client) : Client
Server number : 1037 Earth Prison
Character name : JusTAinT
UID : 300034996646170

Description of the problem you are experiencing : wrong translation
Screenshot of the error page :
https://imgur.com/a/m0sV27c

Operating system :win/10
Screen resolution : 1920x1080
Your computer time zone and your country : UTC+1 Rome Berlin etc
Are you using VPN ? : no

  • Registered: 2017-07-24
  • Topics: 190
  • Posts: 3485
On 2018-08-25 23:15:47Show this Author Only
254#

Platform (Browser -Chrome, Firefox etc / Mini client) : Chrome
Server number : S584 - Spirit Word
Character name : ★kei✘

UID : 200000108207088

Description of the problem you are experiencing : The Cross-Server GNW Distribution Window shows information that is confusing. The Participation Attempts shows big numbers while before, it only shows numbers 1 to 3. It also shows that some of the numbers have numbers underneath or overlapping numbers.

Screenshot of the error page : Image attachment below
Operating system : Windows 8.1
Screen resolution : 1366x768
Your computer time zone and your country : Philippines +8 GMT
Are you using VPN ? : No


2

  • Registered: 2017-11-21
  • Topics: 0
  • Posts: 2
On 2018-08-26 18:55:45Show this Author Only
255#

Platform (Browser -Chrome, Firefox etc / Mini client) : Facebook Gameroom/Mini client


Server number : S726

Character name : V4Vendetta

UID: 300025699713795

Description of the problem you are experiencing :

I play on 3 servers (726, 831, 881).

On Servers 831 and 881 at "Treasure of Te Sage" I bought 30 Kushina Uzumaki fragments, when I wanted to recruit Kushina ... "System error".

The next day the 30 fragments were transformed in to 30 Kushina Uzumaki [Red Hot-Blooded Habanero].

On server 726, I bought 42 fragments when I wanted to recruit Kushina ... "System error". But on this server the next day the fragments disappeared. I have left without fragments and without coupons. Exactly on the server I invest the most.

Operating system : Windows 10

Screen resolution :1920x1080

Your computer time zone and your country : UTC +2, Bucharest

Are you using VPN ?: No

  • Registered: 2017-09-06
  • Topics: 1
  • Posts: 4
On 2018-08-27 23:08:13Show this Author Only
256#

My server is S648 and I am doing TI Five Kage Summit. In my rewards,Purple stones purple stones keep coming up, so it this a bug? I was just wondering, because why would I need purple stones after going through all the other TI and been given all yellow or red tools.

  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 12
On 2018-08-28 05:50:00Show this Author Only
257#

NVM




This post was last edited by BlackFuneral on 2018-08-28 05:57:47.
  • Registered: 2017-07-24
  • Topics: 41
  • Posts: 551
On 2018-08-29 03:19:56Show this Author Only
258#


Platform: Chrome
Server number : 82
Character name : NotOurDivision
UID : 200000087468027

Description of the problem you are experiencing :

It's not a big deal, and doesn't affect gameplay, but...

Level 40 elite instance "The world of the puppeteer" names are all wrong... This is the first time I paid attention so I'm not sure if it's like this for other instances.

Screenshot of the error page :

dfiuyikjhtytryt

Operating system : Windows 10
Screen resolution : 1280 x 1024
Your computer time zone and your country : CDT
Are you using VPN ? : No

  • Registered: 2017-07-24
  • Topics: 13
  • Posts: 31
On 2018-08-30 00:14:25Show this Author Only
259#

Every single one of these skills has been translated incorrectly for 4 star Guy [gate of joy] who turns into Guy [gate of shock].


The only correct skill is his standard.


The mystery hits four targets, interrupts, is undodgeable, ignites, suppresses the super armour of the target and deals some damage to Guy himself. It is also Tai and Nin damage, not just Tai, I think.

He chases twice, not once.

He has two fixed standards each round, not an extra one after each action.

He does not give the team leech. I'm not even sure if he has a second passive, to be honest.




This post was last edited by Emperor Lone on 2018-08-30 00:16:07.
  • Registered: 2018-08-06
  • Topics: 0
  • Posts: 3
On 2018-08-30 02:17:37Show this Author Only
260#

Platform (Browser -Chrome, Firefox etc / Mini client) :

Chrome and client (regardless)

Server number : S989 (again regardless of server)

Character name : Natik


PROBLEME : My game is in english and every day i have a german language or something when i do exam



euh

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