Platform :Chrome and Mini Client
Server number :682
Character name :682-Auburn
UID: 300036032062267

Description of the problem you are experiencing :Can not claim Monthly Card coupons.
Screenshot of the error page :

Operating system : Windows 10 Home (Version 1709)
Screen resolution : 1366 x 768

Your computer time zone and your country: United States - Central Time (UTC -6h)
Are you using VPN? : No

Platform: Mini Client
Server number :682
Character name :S682-Auburn
UID : 300036032062267

Description of the problem you are experiencing : Shikamaru [Great Ninja War] appears as a Test Ninja in arena even though he hasn't been released.

Screenshot of the error page :

Operating system :Windows 10 Home

Screen resolution : 1366x768

Your computer time zone and your country : CDT (UTC -5) United States

Are you using VPN ? : No