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[ Bugs ] Official bug report thread

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  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 7
On 2020-05-02 09:16:56Show All Posts
598#

Platform (Browser -Chrome, Firefox etc / Mini client) : MIni-Client
Server number :S7 Neji
Character name :MoogleLordKupo
UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) : 200000083206578
Description of the problem you are experiencing :I recharge early today, but I have not gotten either the ingots themselves or the contribution toward recharge based events. Screenshot 1 is the pic showing the recharge. The time and date are in both the receipt and the email. Screenshot 2 is the pic showing that I have not gotten to any of the recharge tiers despite the recharge. This also contributes toward the Platinum recharge and the crazy slot machine. Third pick is the pick for the Platinum Recharge which also didn't trigger. Last picture is the one for the Daily Pack. DIdn't show pic for Infinite Tsukuyomi cause the recharge that is portrayed is from April. Didn't show picture for slots as that can be identified as me just having used them all. Didn't do Try Your Luck as it could be portrayed as the recharge spin having been used.
Screenshot of the error page :

R1

R2
R3

R4

Operating system : WIndows 10
Screen resolution : Idk to be honest.
Your computer time zone and your country : USA Pacific Standard Time.
Are you using VPN ? :No.




This post was last edited by Feebas on 2020-05-02 10:06:39.
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 7
On 2020-07-02 02:47:58Show All Posts
613#

Platform (Browser -Chrome, Firefox etc / Mini client) : Browser-Chrome and Mini Client

Server number : S7 Neji

Character name : MoogleLordKupo

UID (Facebook account - you can find your UID on the bottom of the Facebook page, Oasis account - go to your profile page and click on your avatar) : 200000083206578

Description of the problem you are experiencing : When trying to renew the Monthly Card, the loading wheel pops up and eventually the screen brings up 'System Error'. This occurs for both monthly cards and on both browser and the Mini-Client

Screenshot of the error page :

Operating system : WIndows 10

Screen resolution : Do not know.

Your computer time zone and your country : PacificStandard Time and US.

Are you using VPN ? : No.


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