Server : 41
Region : uk
BP :67kEvents : All Anniversary Events.

Reasoning/Opinion: Pretty upset at your handling of anniversary event . You handled it in a lazy greedy and unprofessional manner. Your events are badly translated leading to people making decisions on false information with froggy which misleadingly gives impression that you get your money back. Your events show your greedy where you cant even give players concurrently running rebate events and would only give people the minimum fragments of a terrible filler ninja as reward and focus on spend events that reward your purse not the playerbase with no consideration for f2p. ITs one of the worst weeks for f2p players this year. Its like someone said previously its like its your birthday to day but you are making us pay for all our birthday presents.Its lazy because you largely rehashed old events with minimum effort put on with no consideration given to a significant event as a year anniversary. Your additional events are a joke it shows that you dont really understand why people are unhappy and just doing minimum effort damage control. By far the most disappointing week this year all it tells me is that you are still blinded by your greed with little concern for your player base unwilling and uninterested to learn from your mistakes in your wilful ignorance and arrogance.


Suggestions: Show some real change fire your relative using google translate for our events and hire qualified people to do our translation. Hire a real community manager who can be a direct Liason between the developers and does not treat customers with Disdain who can talk to devs make devs interviews where we can get actual answers back to our many legitimate concerns about the state of the game and issue regular podcasts on plans where the game is going what the plans or what we can expect and players we are tired of the moderation constant obfu*ion and half truths we still havent been given any official information on drop rates a year in even though its law now in China where Oasis is based. Be proactive not reactive take initiative when things are obviously wrong and players are unhappy and fix them before they become a problem like give us Mood Scrolls in group wheel battle simulator that has been out of date since 2.0. Work with Chinese developers to make an original NA/EU events for events that should be special like once per year anniversary rather than just copy pasting old content and calling it new. WE are not China we are not Germany or Taiwan we deserve to have some small amount of original content in addition to the usual copypasta. Show us that you actually give a * and not just milking us for money aiming to spend as little effort as possible on the actual game and support start listening and stop treating your customers with disdain give us a degree of transparency. AS far as we can tell all this feedback just goes in the bin at oasis head office based on your actions.


P.S: what i think pisses people off the most is that you put zero effort into making this special event feel special for players. Anniversary is only once a year but apparently making it special was too much effort. To say that players are unhappy would be an understatement. Learn from games like FFBrave Exvius Global. Oasis needs to remember that the players are not their enemy and change their attitude towards the players and do some serious soul searching and be honest and admit their mistakes rather than blaming negativity on the players and not their own handling of the franchise. WE are not here to cause you problems we are here to support the franchise we love , so help us make it succesfull you cant just take take take you have to give back to community as well when you accept that fact the game and the forums will be much healthier place.





This post was last edited by Belerephon at 2017-7-21 09:22