Platform: Mini Client
Server ID: S128
Character Name: MLGBaconMcswagg
UID: 1207211755965807
Payment option: paypal
why i didn't get any ingots when i top up 4.99 but when 0.99 it shows 50 ingots plss help

Platform: Chrome
Server ID: S150
Character Name: bloodz
UID: 200000081259609
Payment option:E-wallet(VTCPay)
Was the money deducted from your payment account: Yes
Track ID: 142025271
Accurate Recharge Time:07:32:52 06-10-2016(GMT+7)
Screeshoot(error page):

hey do we have anyone support here:@:@:@ it is 1 day and i haven't receive my ignots. Do this thread exist with a purpose

Platform: BROWSER (CHROME)
Server ID: S95: KAGAMI
Character Name: RAITARO
UID: 200000088499726
Payment option: VISA
Was the money deducted from your payment account: NO
Track ID: 142336766_narutoen
Screeshoot(error page): Payment Result : R0000:High risk
Payment Reference : 1990206431500984961
Order No. : 142336766_narutoen
Amount: USD 99.99

Accurate Recharge Time: 14:01 EST

Platform: MINI CLIENT
Server ID: S39: Ukon Sakon
Character Name: WingsKnight
UID: 200000084955029
Payment option: CHERRY CREDITS
Was the money deducted from your payment account: YES
Item Number: 142309832_narutoen
Transaction ID: CGW4XYY0014661370
Screeshoot(error page): Payment Result : R0000:High risk

Amount: 50 ingots / 1370 CC

Accurate Recharge Time: 11:09EST OCTOBER 13, 2016

This is the edited one because i found the item nymber in my email. Please review my post. This post was last edited by 162***@facebook at 2016-10-15 08:08 This post was last edited by 162***@facebook at 2016-10-15 08:09

Platform: MiniClient/Chrome
Server ID: S12: KIBA
Character Name: KakashyHatake
UID: 200000084801772
Payment option: VISA
Was the money deducted from your payment account: NO
Track ID: 142384039_narutoen
Screeshoot(error page): Payment Result : R0000:High risk
Payment Reference : 1990307291083857614
Order No. : 142384039_narutoen
Amount: USD 19.99
Accurate Rate Time : 11:47 This post was last edited by 106***@google at 2016-10-15 02:50 This post was last edited by 106***@google at 2016-10-15 02:54

Platform: Chrome browser
Server ID: S54 Konohamaru
Character Name: Toku
UID: 200000086069394
Payment Option: VISA (via Facebook)
Was the money deducted from your payment account: YES
Track ID: not shown on payment account page yet
Screenshot: did not take a photo of error page
Accurate Recharge Time: 8:28am (UTC 8) Malaysian time on 18/10/2016
Amount: USD99.99 (TWICE)
Amount charged and deducted from my payment account: RM426.38 (FOUR TIMES)

PLEASE HELP

1. I can't receive the ingots after topped up successfully.

Platform: Chrome
Server ID: S167
Character Name: supergamer990
UID: 200000090580829
Payment option: Prepaid Card (MOL Point) (MYR)
Was the money deducted from your payment account: Yes

1. I can't receive the ingots after topped up successfully.

Platform: Mini Client
Server ID: S8:Tenten
Character Name: xVersion02
UID: 200000089165835
Payment option: Prepaid Card (MOL Point PHP)
Was the money deducted from your payment account: Yes

I can't receive the ingots after topped up successfully.
I bought cash card at market 200THB and refill but I don't get ingots
UID:20000009002643

http://pay.oasgames.com/payways/cosmopay/pay_success.php?tradeNo=1990893979949765553&merNo=21579&gatewayNo=21579001&orderNo=142600788_narutoen&orderAmount=9.99&orderCurrency=USD&orderStatus=0&orderErrorCode=B0002&orderInfo=B0002%3ATransaction+declined%2Cplease+contact+your+card+issuing+bank.&billAddress=&signInfo=D11C0C2363A18F2F7C1D34310A18FA0876E1FE79870B5B6EEC405CD408AA6931&remark=&returnType=1&paymentMethod=Credit%20Card

I can't receive the ingots after topped up successfully.
Platform: Chorm
Server ID: S30 Iruka
Character Name: HengKH
UID: 200000082846043
Payment option: Master Card
Was the money deducted from your payment account: Yes
This post was last edited by LayHeng at 2016-10-20 14:11 This post was last edited by LayHeng at 2016-10-20 14:20 Time Top-up = 12:10 PM in my Timezone but in game maybe 13:10 PM
This post was last edited by LayHeng at 2016-10-20 14:22

I can't receive the ingots after topped up successfully.

Platform: Chrome
Server ID: S150 Pakkun
Character Name: MIKUU
UID: 200000088601406
Payment option: telcocards (True Money)
Was the money deducted from your payment account: yes
Accurate Recharge Time: 4:22:13 AM / 4:26:31 AM my Timezone but in game around 5:22 AM / 5:26 AM

ps* Top up 2 times 2 payment
code Top up 1 : 5496 7190 6199 02 (70 ingot)
Top up 2 : 7975 0060 6821 19 (70 ingot)
This post was last edited by *PANDA* at 2016-10-20 17:20

I just wanted to ask if you accept VPay method. Cause if it's that then it's no use trying again after 24h.