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[ Bugs ] Feedback about Payment Options Issues

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  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 1
On 2016-07-26 15:50:52Show this Author Only
21#
Platform: Chrome
Server ID: S6.
Character Name: ChèXuânTrang
UID: 200000083161736
Payment option: VISA
Screeshoot(the amount of ingots/coupons)
Money was not deducted from credit card because they are not linked
System: Windows 7
Your computer time-zone: GMT + 7
Use a VPN or not: No
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 3
On 2016-07-26 15:54:51Show this Author Only
22#
Platform: Chrome Browser
Server ID: S2
Character Name: Shinje
Payment option: Mastercard
Was the money deducted from your credit card: no
System: Mac
Your computer time-zone: Mountain Time

  • Registered: 2017-07-24
  • Topics: 9
  • Posts: 100
On 2016-07-26 17:39:53Show this Author Only
23#
platform: Mini client
Server ID: S4
Character Name: Amopokamu
Paypment: VISA
System: Win7
Hello, I just bought a 50 ignots 1$, but in my daily recharge *on is disabled.
Screenshot with payment not kept , but you can check me out , I filled up ! 50 ignots COME replenished approximately 2:00 am your time
Time-zone: Moscow





This post was last edited by Amopakamu at 2016-7-26 18:20
  • Registered: 2017-07-24
  • Topics: 11
  • Posts: 26
On 2016-07-26 17:50:04Show this Author Only
24#
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 3
On 2016-07-26 20:30:29Show this Author Only
25#
Gotta love that there's still basically no way to top-up atm...

Neither your standard credit card option, nor paypal, have been working since yesterday.
  • Registered: 2017-07-24
  • Topics: 16
  • Posts: 917
On 2016-07-27 07:40:14Show this Author Only
26#
Platform: Mini Client
Server ID: S2
Character Name: Shadowblaze
UID: 200000080330404
Payment option: Visa
Was the money deducted from your credit card: no
System: Windows 10
Your computer time-zone: PST
Use a VPN or not:no

Ive tried different amounts on different days, the first couple days on the server it let me buy $50 worth of ingots each day, then it gave me errors saying i couldn't buy more eventualy it allowed me to buy at $10 denominations, now it wont let me buy at all and its making me lose out on alot of iruka fragments :(
This post was last edited by Shadoblaze at 2016-7-27 08:00
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 2
On 2016-07-27 11:36:08Show this Author Only
27#
Platform: Mini Client
Server ID: S1
Character Name: Winner
UID: (can be found on the bottom of the Facebook version)
Payment option: Paypal
Was the money deducted from your credit card: Yes
Track ID: 0A819156A71585825
Screeshoot(error page): https://gyazo.com/c8b7cb7398d2209c2449533db774bd74
I bought the 50 ingot recharge and was charged and I never got my ingots
Screeshoot(the amount of ingots/coupons): https://gyazo.com/c8b7cb7398d2209c2449533db774bd74
System: Windows 10
Your computer time-zone: eastern
Use a VPN or not: no
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 1
On 2016-07-27 12:07:42Show this Author Only
28#
Character Name : Itaku
Server : S1 Kakashi
Payment method : PayPal
Payment : 10.00$
Payment taken from PayPal : Denied.
Client : Browser.
Recharge Center
UID:200000083002843
  • Registered: 2017-07-24
  • Topics: 5
  • Posts: 28
On 2016-07-27 18:50:54Show this Author Only
29#
Platform:Both
Server ID:S6
Character Name:KazekageGaara
UID: (can be found on the bottom of the Facebook version)
Payment option:VISA
Was the money deducted from your credit card:no
Track ID:
Screeshoot(error page):
Screeshoot(the amount of ingots/coupons):file:///C:/Users/Nana/Desktop/NarutoOnline160727073814.jpeg
System: Windows 10/8...
Your computer time-zone:est
Use a VPN or not:idk
  • Registered: 2017-07-24
  • Topics: 5
  • Posts: 28
On 2016-07-27 18:51:14Show this Author Only
30#
file:///C:/Users/Nana/Desktop/NarutoOnline160727073814.jpeg
  • Registered: 2017-07-24
  • Topics: 5
  • Posts: 28
On 2016-07-27 18:53:27Show this Author Only
31#
it wont let me post image it says file to large
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 62
On 2016-07-27 19:07:06Show this Author Only
32#
  • Registered: 2017-07-24
  • Topics: 5
  • Posts: 28
On 2016-07-27 19:21:52Show this Author Only
33#
http://imgur.com/a/hWqPF
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 2
On 2016-07-27 22:18:05Show this Author Only
34#
Platform: Mini Client / Browser(Chrome.) Both.
Server ID: S5
Character Name:
UID: 200000082963438
Payment option: Credit Card
Was the money deducted from your credit card: No.
Track ID:
Screeshoot(error page): http://imgur.com/a/knSpz
Screeshoot(the amount of ingots/coupons): http://imgur.com/a/knSpz
System: Windows 10
Your computer time-zone: U.S EST
Use a VPN or not: No.
  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 41
On 2016-07-27 23:02:52Show this Author Only
35#
:) thank you This post was last edited by 718***@facebook at 2016-7-28 17:09
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 2
On 2016-07-28 08:59:47Show this Author Only
36#
This needs to be fixed immediately. Or do you Devs just not care anymore about the issue? It's been 24 hours without any form of update.
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 2
On 2016-07-28 21:10:21Show this Author Only
37#
Platform: Chrome
Server ID: S1
Character Name: Winner
UID:
Payment option: Paypal
Was the money deducted from your payment account: Yes
Track ID: 0A819156A71585825
Screeshoot(error page): https://gyazo.com/d6a945b1083033eb0df456e26b1b7344
Screeshoot(the amount of ingots/coupons): https://gyazo.com/d6a945b1083033eb0df456e26b1b7344

I was charged and never received my ingots.
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 3
On 2016-07-29 19:46:23Show this Author Only
38#
I cant top up sucesfully with *x payment options
platform : mini client
server : s4
character : plague
UID :
payment options : pay pal ,, visa
was the money taken from the account : no
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 1
On 2016-07-29 23:33:17Show this Author Only
39#
Platform: Mini Cliente/Chrome
Server ID: S9
Character Name: RinUzumaki
UID: 200000083322853
Payment option: Paypal
Was the money deducted from your payment account: Yes

I have sent screen shots to the Facebook page already.
This happened earlier this week, its been nearly 5 days with no resolve.

I bought 2000 Ingots to activate the Junin medal.
and it didnt activate.

The ingots went on my account.
I clicked activate.
Nothing happened, ingots were deducted.


  • Registered: 2017-07-24
  • Topics: 32
  • Posts: 856
On 2016-07-30 09:40:08Show this Author Only
40#
Platform: Browser Chrome
Server ID: S3
Character Name: Aine
UID: 200000082886744
Payment option: Visa
Was the money deducted from your payment account: No
Track ID: 138716522_narutoen
http://i.imgur.com/eBZjza1.jpg This post was last edited by 180***@facebook at 2016-7-30 10:52
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