I can't receive the ingots after topped up successfully

Platform: Browser(Chrome)
Server ID: S337-Erupt
Character Name: Iruka
UID: 200000089516027
Payment option: Bank transfer MEPS FPX
Was the money deducted from your payment account: MYR 203.93 2500ingots
Track ID: 1702222201340504
Accurate Recharge Time: 22:18:43 This post was last edited by Mohd Izwan at 2017-2-23 00:25 This post was last edited by Mohd Izwan at 2017-2-23 00:35 This post was last edited by Mohd Izwan at 2017-2-23 00:37 This post was last edited by Mohd Izwan at 2017-2-23 00:51

Platform: Mini Client
Server ID: s331: Immobile jutsu
Character Name:GayL0rd
UID: 200000091707109
Payment option:bitcoin
Was the money deducted from your payment account:YES
Track ID: https://blockchain.info/tx/c5f73f450a12e5942355397c9b6511b824f6f8946370f396a735e5213580e586
Screenshot(error page): no error occured
Accurate Recharge Time:
Received Time 2017-03-01 13:46:49


Bitcoin has 4 confirmations and its confirmed so i should've gotten the ingots already.

its been 12 hours and still i haven't received my ingots nice support guys

I can't receive the ingots after topped up successfully, twice as I thought the first time was a glitch until I checked my bank to see that it was transferred out twice

Platform: Mini Client
Server: S69:Fukurokumaru
Character name: TsukasaHaruhi
UID: 200000086901612
Payment option: Bank Transfer E-Nets
Was the money deducted from your payment account:YES
Tracking ID: Paydib 20170304020821513
Paydib 20170304020641500
Screenshot(error page): no error occured
Accurate Recharge Time: 2017-03-03 14:02
2017-03-03 13:57
This post was last edited by ian***@hotmail.com at 2017-3-4 20:08

I can't receive the ingots after topped up successfully. i recharged again a couple of minutes later and i received the ingots. all in all i spent 100 but got 50. so i lack 50.

Platform: Mini Client
Server ID: S220
Character Name: нresveʟɢr
UID: 200000089097898
Payment option: CodaPay (GCash)
Was the money deducted from your payment account: Yes
Track ID: attached. http://i1335.photobucket.com/albums/w665/forgamingaccsonly/17078493_1674586629224017_1239911743_n_zpsrcqwfkas.jpg
Screenshot(error page): No errors, just didn't receive the ingots.
Accurate Recharge Time: in between 10:14AM to 10:16AM (HK time)

Platform: Bowser (Chrome)
Server: S90:Gato
Character name: Elliekun
UID: 200000087646843
Payment option: Dragonpay
Was the money deducted from your payment account:YES
Tracking ID: 5GFMM6J6
Screenshot(error page): no error occured
Accurate Recharge Time: 2017-03-09 17:24

Platform: Bowser (Chrome)
Server: S90:Gato
Character name: Elliekun
UID: 200000087646843
Payment option: Dragonpay
Was the money deducted from your payment account:YES
Tracking ID: 5GFMM6J6 (Merchant txnid: F5067FCE83974072AD7F55D580D39A66)
Screenshot(error page): no error occured
Accurate Recharge Time: 2017-03-09 17:24

I'm still waiting for my 1k ingots:



Platform: Bowser (Chrome)
Server: S90:Gato
Character name: Elliekun
UID: 200000087646843
Payment option: Dragonpay
Was the money deducted from your payment account:YES
Tracking ID: 5GFMM6J6 (Merchant txnid: F5067FCE83974072AD7F55D580D39A66)
Screenshot(error page): no error occured
Accurate Recharge Time: 2017-03-09 17:24 (HK server)

I'm still waiting for my 1k ingots:



Platform: Bowser (Chrome)
Server: S90:Gato
Character name: Elliekun
UID: 200000087646843
Payment option: Dragonpay
Was the money deducted from your payment account:YES
Tracking ID: 5GFMM6J6 (Merchant txnid: F5067FCE83974072AD7F55D580D39A66)
Screenshot(error page): (I attached the confirmation of the payment going through)
Accurate Recharge Time: 2017-03-09 17:24 (HK server)

I'm still waiting for my 1k ingots. I reached out to dragonpay and they confirmed that they have reposted the amount and sent a copy to you guys.



Platform: Bowser (Chrome)
Server: S90:Gato
Character name: Elliekun
UID: 200000087646843
Payment option: Dragonpay
Was the money deducted from your payment account:YES
Tracking ID: 5GFMM6J6 (Merchant txnid: F5067FCE83974072AD7F55D580D39A66)
Screenshot(error page): (I attached the confirmation of the payment going through)
Accurate Recharge Time: 2017-03-09 17:24 (HK server)
WIN_20170311_02_01_27_Pro.jpg (107.32 KB, Downloads: 0)
WIN_20170311_02_01_27_Pro.jpg

I'm still waiting for my 1k ingots. I reached out to dragonpay and they confirmed that they have reposted the amount and sent a copy to you guys.



Platform: Bowser (Chrome)
Server: S90:Gato
Character name: Elliekun
UID: 200000087646843
Payment option: Dragonpay
Was the money deducted from your payment account:YES
Tracking ID: 5GFMM6J6 (Merchant txnid: F5067FCE83974072AD7F55D580D39A66)
Screenshot(error page): (I attached the confirmation of the payment going through)
Accurate Recharge Time: 2017-03-09 17:24 (HK server)

Platform: Mini Client
Server ID: S351:Wind Scythe
Character Name: Darni
UID: 200000091216870
Payment option: Przelewy24.pl
Was the money deducted from your payment account: Yes
Track ID: P24-G48-057-982
Screenshot(error page): I added confirmation of payment - http://imgur.com/z*hIp
Accurate Recharge Time: 2017-03-01 about an hour 22:00


This post was last edited by 100***@google at 2017-3-13 01:41

RE: Feedback about Payment Options Issues
recharged but did not receive ingots

Platform: Chrome Browser
Server ID: S78 Pain Shurado
Character Name: KhaelaMusashi
UID: 200000087345618
Payment option: ENets
Was the money deducted from your payment account: Yes
Track ID: enetsreference number 20170313113217625
Screenshot(error page): No error page
Accurate Recharge Time:13/3/2017 11:33:24
This post was last edited by Khaela at 2017-3-13 18:29

Recharged but never received ingots

Platform: Mini Client
Server ID: S120Roshi
Character Name: Limpeh
UID: 200000088640480
Payment option: ENets
Was the money deducted from your payment account: Yes
Track ID: enetsreference number 20170313230206761
Screenshot(error page): No error page
Accurate Recharge Time:13/3/2017 approximate 11pm

please advice on when will i get back my money？ its been 3 days since i log the report via the support *on on the client and also here
so when i can see my money?

Platform: Chrome/photon browser
Server ID: S101 Ebisu
Character name: Nom
UID: 200000085198691
Payment option: Paypal
Was the money deducted from my payment account: Yes
track ID: 84R23086UL5352341 6HJ81860EB115353G
Screenshot: cant port pictures with phone
Accurate recharge time: 10:30am Thursday March 16, 2017 and 10:55am Thursday March 16, 2017.
This post was last edited by nom at 2017-3-16 23:01

Already received it. 22032017 21:50 This post was last edited by Antraks at 2017-3-22 21:52

1. I can't receive the ingots after topped up successfully.


Platform: Internet Explorer
Server ID: S381
Character Name: ボックス
UID: 200000099860106
Payment option: IDEAL
Was the money deducted from your payment account: Yes
Track ID: 149795748_narutoen
Screenshot (error page):
Accurate Recharge Time: 21 March 2017
https://snag.gy/AN2hbu.jpg
https://snag.gy/2VarMA.jpg

I faced the same issue today

Platform: Internet Explorer
Server ID: S237
Character Name: CorbiS
UID:200000093748257
Payment option: paypal
Was the money deducted from your payment account: Yes
Accurate Recharge Time: 21 March 2017