1. I can't receive the ingots after topped up successfully.


Platform: Mini Client
Server ID: S36
Character Name: PumpkinPewPew
UID: 200000085330723
Payment option: Bank Transfer
Was the money deducted from your payment account: Yes
Track ID: cant find it
Screenshot(error page):

Accurate Recharge Time: 11.12pm




Hope you can solve my problems..thank you