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[ Bugs ] Feedback about Payment Options Issues

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  • Registered: 2017-07-24
  • Topics: 8
  • Posts: 61
On 2017-07-03 22:22:05Show All Posts
364#
1. I can't receive the ingots after topped up successfully.

Platform: Browser Chrome
Server ID: S26
Character Name:B00BIT0
UID: 200000082554093
Payment option: Credit Card
Was the money deducted from your payment account: Yes
Track ID: essential information (Some number like this: 153584179_narutoen)
Screenshot(error page): see below
Accurate Recharge Time: 01:40 AM (+8 GMT)
Description: I topped up 5k ingots (99 USD+) but I didn't get it. I was able to do it the day before but today it failed. I tried this option several times including 24 hours later but error was the same so i just switched back to Paypal. However, I found out later that my account was still deducted.

The attempts were made last July 1, 2917.

note: the screenshot below isn't for just that one but the other attempts also showed the same screenshot.




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