1. I can't receive the ingots after topped up successfully.
Platform: Internet Explorer
Server ID: S381
Character Name: ボックス
UID: 200000099860106
Payment option: IDEAL
Was the money deducted from your payment account: Yes
Track ID: 149795748_narutoen
Screenshot (error page):
Accurate Recharge Time: 21 March 2017
https://snag.gy/AN2hbu.jpg
https://snag.gy/2VarMA.jpg