• Hotel?Trivago On 2017-06-24 13:16:10
• I can't top up successfully with *X payment options.
  
  Platform: Browser(Chrome)
  Server ID: S338 Inherited Will
  Character Name: Unknown
  UID: 200000099933771
  Payment option: Globe Cash
  Was the money deducted from your payment account: NO
  Track ID: No Transaction has been made
  Screenshot(error page): please see attached file
  Accurate Recharge Time: June 24, 2017 1:09pm

• ABHMK On 2017-06-29 22:18:30
• 
  
  need to screenshot the basic information cause apparently i couldnt add emoji but my character name got emoji .____. thanks again.
  
  
  This post was last edited by ABHMK at 2017-6-29 22:33

• JazzRayzor On 2017-07-02 00:23:45
• Please reply in the following format if you encounter these issues:
  1. I can't receive the ingots after topped up successfully.
  
  Platform: Mini Client
  Server ID: S110
  Character Name: JazzRayzor
  UID: 200000085158945
  Payment option: Bank Transfer - FPX
  Was the money deducted from your payment account: Yes
  Track ID: 1707012347550048
  Accurate Recharge Time: 01/07/2017 23:48:54

• B00BIT0 On 2017-07-03 22:22:05
• 1. I can't receive the ingots after topped up successfully.
  
  Platform: Browser Chrome
  Server ID: S26
  Character Name:B00BIT0
  UID: 200000082554093
  Payment option: Credit Card
  Was the money deducted from your payment account: Yes
  Track ID: essential information （Some number like this: 153584179_narutoen）
  Screenshot(error page): see below
  Accurate Recharge Time: 01:40 AM (+8 GMT)
  Description: I topped up 5k ingots (99 USD+) but I didn't get it. I was able to do it the day before but today it failed. I tried this option several times including 24 hours later but error was the same so i just switched back to Paypal. However, I found out later that my account was still deducted.
  
  The attempts were made last July 1, 2917.
  
  note: the screenshot below isn't for just that one but the other attempts also showed the same screenshot.
  
  
  
  
  

• DisDick On 2017-07-07 21:41:22
• I try to order ingots last night and its telling me transaction fail plz help me
  

• Kilika Uchiha On 2017-07-08 05:20:45
• Platform: mini client
  server id: s28
  character name: KilikaUchiha
  
  I need to find out how to get a 100% fuoll refund on all the money I have spent on the game. if you could pls pm me we can speak on details pls, and thx

• richardsyah On 2017-07-08 12:11:47
• Platform: Chrome
  Server ID: S601
  Character Name: Richard
  UID: 200000108933822
  Payment option: SMS Billing
  Was the money deducted from your payment account: Yes
  Accurate Recharge Time: 7 & 8 July 2017 (i forget the time)
  Please solve the problem, it take my money twice