Platform: Mini Client / Browser(Chrome.) Both.
Server ID: S5
Character Name:
UID: 200000082963438
Payment option: Credit Card
Was the money deducted from your credit card: No.
Track ID:
Screeshoot(error page): http://imgur.com/a/knSpz
Screeshoot(the amount of ingots/coupons): http://imgur.com/a/knSpz
System: Windows 10
Your computer time-zone: U.S EST
Use a VPN or not: No.

This needs to be fixed immediately. Or do you Devs just not care anymore about the issue? It's been 24 hours without any form of update.