Platform: Mini Client
Server ID: S1
Character Name: Winner
UID: (can be found on the bottom of the Facebook version)
Payment option: Paypal
Was the money deducted from your credit card: Yes
Track ID: 0A819156A71585825
Screeshoot(error page): https://gyazo.com/c8b7cb7398d2209c2449533db774bd74
I bought the 50 ingot recharge and was charged and I never got my ingots
Screeshoot(the amount of ingots/coupons): https://gyazo.com/c8b7cb7398d2209c2449533db774bd74
System: Windows 10
Your computer time-zone: eastern
Use a VPN or not: no

Platform: Chrome
Server ID: S1
Character Name: Winner
UID:
Payment option: Paypal
Was the money deducted from your payment account: Yes
Track ID: 0A819156A71585825
Screeshoot(error page): https://gyazo.com/d6a945b1083033eb0df456e26b1b7344
Screeshoot(the amount of ingots/coupons): https://gyazo.com/d6a945b1083033eb0df456e26b1b7344

I was charged and never received my ingots.