Platform: Browser(Chrome)
Server ID: S142 Utakata
Character Name:MinatoNamikaze
UID: 200000089710654
Payment option: Paypal
Was the money deducted from your payment account: no ideea cant check now in the evening
Track ID: dont have it
Screenshot
http://imgur.com/a/3zRQq
Accurate Recharge Time:its in the screenshots

Pls sort it out as soon as possible cuz i recharged for the daily special event and need thos ingots today...
This screenshots are from a test recharge i did after i found the bug

P.S> I posted on the ingame customer service as well but i need an answear as soon as possible