Platform: Mini Client / Browser(Chrome
Server ID: /S2......
Character Name:Legolacy
UID: (can be found on the bottom of the Facebook version)
Payment option:visa / discover/mastercard
Was the money deducted from your payment account:no
Track ID:
Screeshoot(error page):
Screeshoot(the amount of ingots/coupons):
Sorry transaction failed. Please try again. If any problems, please contact us.
1. Please confirm if you input the right card and account information.
2. Please contact your bank to make sure the online payment and international payment function are enabled.
3. If you have made multiple card payments today, we advise to try different payment tool of ours or use your card again tomorrow.
4. If you are using any IP-modifying tool, please turn it off and try again.
5. If after making all adjustments above and payment still cannot be processed, please contact our customer support: narutoen_support@oasgame.com
i topped up the first 4 days and then i started topping up yesterday and it didnt work. I tried all my parents credit cards and all said the same thing above. The bank called to confirm if i made these purchases and i said yes and told me to confirm with the merchant ( ur website) to allow it. thx