I can't receive the ingots after topped up successfully.

Mini Client
Server ID: S16
Character Name: ABHMK
UID: 200000084671853
Payment option: Bank Transfer MEPS FPX
Was the money deducted from your payment account: Yes
Track ID: 1612072316470902 FPX Transaction ID (Couldnt find the ID as shown in the example)
Screenshot(error page): Dont really have error page because it is successful but I have yet to receive my ingots so I attached a screenshot of my receipt as evidence.
Accurate Recharge Time: 07-Dec-2016 11:16:48 PM

Thanks.

1. I can't receive the ingots after topped up successfully.

Platform: Mini Client
Server ID: S16
Character Name: ABHMK
UID: 200000084671853
Payment option: MEPS FPX (Region: Others)
Was the money deducted from your payment account: Yes
Track ID: 1701042020150338
Screenshot(error page):

Accurate Recharge Time: 20:36:45 (04/01/2017) This post was last edited by ABHMK at 2017-1-4 21:25

need to screenshot the basic information cause apparently i couldnt add emoji but my character name got emoji .____. thanks again.


This post was last edited by ABHMK at 2017-6-29 22:33