Platform: Chrome Browser
Server ID: S2
Character Name: Shinje
Payment option: Mastercard
Was the money deducted from your credit card: no
System: Mac
Your computer time-zone: Mountain Time

I just bought 9.99 worth of ingots and yet I wasn't rewarded for them and they have not shown up.
Platform: Google Chrome
Server ID: S2
Character Name: Shinje Suigetsu, but you all have it as Sinje on here it looks like :p
UID: 200000082853407
Payment option: Mastercard
Was the money deducted from your payment account: yes
Track ID: essential information 139912504_narutoen
Screeshoot(error page): file:///Users/JarmarWard/Desktop/Screen%20Shot%202016-08-22%20at%207.26.47%20PM.png