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[ Bugs ] Feedback about Payment Options Issues

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  • Registered: 2017-07-24
  • Topics: 7
  • Posts: 28
On 2017-04-11 10:32:20Show All Posts
329#
Platform: Internet Explorer
Server ID: S242
Character Name: Shuynazu
UID: 200000093973064
Payment option: Subway Giftcard
Was the money deducted from your payment account: It took away 75$ from my account which now I only have 7 cents.
Track ID: I never got a transaction page because my giftcard was locked.
Screenshot(error page):
Accurate Recharge Time: 4-09-2017 around 8:40 to 9:00 for Pacific time zone but I play on a EST server so that's 3 hours ahead.

I posted pictures but i blured on the card on reasons that seem obvious, but i have the reciept and the card info.
Subway interactions told me the card was used 3 times which was 50$ 25$ and 5$ which i all tested last night, but said the same thing, "error" card was " locked so if you needed unlocked, call subway" which i did today 4-10-2017 and they said it had only o.o7$ on it left from the 75$, So it must have went through but didnt recieve anything

Also daiske and Tobei helped me, Tobei told me to post all my stuff on here.

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