Please reply in the following format if you encounter these issues:
1. I can't receive the ingots after topped up successfully.


Platform: Chrome
Server ID: S110 Jinpachi
Character Name: JazzRayzor
UID: 200000085158945
Payment option: Bank Transfer (HSBC)
Was the money deducted from your payment account: Yes, MYR 1223.81
FPX Transaction ID: 1706020145080908
Accurate Recharge Time: 02-Jun-2017 01:44:32 AM (GMT+8)

Please reply in the following format if you encounter these issues:
1. I can't receive the ingots after topped up successfully.

Platform: Mini Client
Server ID: S110
Character Name: JazzRayzor
UID: 200000085158945
Payment option: Bank Transfer - FPX
Was the money deducted from your payment account: Yes
Track ID: 1707012347550048
Accurate Recharge Time: 01/07/2017 23:48:54