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- Registered: 2017-07-24
- Topics: 11
- Posts: 22
1＃ Go ToI've posted my issue 4 days ago about ingots not received. I've recharged $220, my balance was took out and I didn't receive ingots.
Bitcoin:
https://blockchain.info/address/ ... LgeBTpdkM1nLTg1VpYu $5 worth of ingots not received.
PayPal:
Transaction amount: 4,99 USD
Your transaction ID: 4EN00617TG465322V - not received
Transaction date: 10 July 2017
Transaction amount: 9,99 USD
Your transaction ID: 9C973550N2828230P - not received
Transaction date: 10 July 2017
Transaction amount: 99,99 USD
Your transaction ID: 1HV20596SF7779809 - not received
Transaction date: 10 July 2017
Transaction amount: 99,99 USD
Your transaction ID: 8X191640X8159392R - not received
Due to this, I've missed out on the events I've wanted to recharge on and fell back in power on my server.
I want a refund for every cent I've spent on that server.
Btc addy for refunds:1L7dHEb9Vs11K4CsBzwx9tkwoVWtPA9zGG
The last resort will be taking legal action against OasisGames.
This post was last edited by cow***@gmail.com at 2017-7-14 16:19 -
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- Registered: 2017-07-24
- Topics: 11
- Posts: 22
"If the seller is unable to ship within the promised time, it must notify you, give a revised shipping date and give you the chance to cancel for a full refund or accept the new shipping date. The seller also must give you some way to exercise the cancellation option for free — for example, by supplying a prepaid reply card or staffing a toll-free telephone number." -
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- Registered: 2017-07-24
- Topics: 2
- Posts: 12
since you have top make multiple 5k ingot-purchases you should have realised that you werent getting any ingots from the 1st purchase, you need to be more careful with big numbers..
also in some cases if you purchase many BIG things at once, many red flags are getting raised so your in-game currency gets stalled. just politely contact support and they will help you. dont go around putting empty threats about legal action, that wouldnt even affect oasis games in the first place -
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- Registered: 2017-07-24
- Topics: 29
- Posts: 2271
What is the "promised time" anyway? I mean, we would assume it's semi-immediate, but I don't actually see it promised anywhere....
Also, the bitcoin payment method goes through a third party, bitpay. You might want to contact them too. It is possible that something is wrong on their end and oasis never got their money(which is probably in USD as opposed to bitcoin). I'm not sure if you'd get anywhere asking oasis to refund you in bitcoins, they might not have any and we don't know what kind of contract/agreement they have with bitpay. -
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- Registered: 2017-07-24
- Topics: 3
- Posts: 405
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- Registered: 2017-07-24
- Topics: 58
- Posts: 1237
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