Don't delete this one...
You are fine here.
The other guy is just your typical uh....yeah...

If GNW Sakura is being problematic...then this is the perfect place to make a thread.
Think of it this way...people working on getting stuff fixed will more than likely...go to where people post about problems right? So you're good here.

Would be nice if you provided screenshots or if possible...video so that they can see how everything is moving fine UNTIL the freeze happens.