I just lost my 3rd yellow runes in Inner Gates in like 2weeks for absolutely no reason.

Everytime i switch runes from 1 charachter to another, i've one of my runes who just disappear randomly and i can reconnect as much as i want, it doesn't come back. 3 freaking yellow lvl 6 to 8 lost for no reason.

Which leads me to a simple question, will you fix your game one day? or must i fight every single day to have a little bit of "fun" while playing?