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5.0 GNW Treasure Minato

Views: 4185 ｜ Replies: 7

[ Bugs ] Give me my money back plz

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Clickszzz Registered: 2017-07-24 Topics: 4 Posts: 2 On 2017-06-29 00:43:25 ｜ Show this Author Only ｜ Descending Order 1＃ Go To Hello, I recently lost my money for recharge due to bug. I would like a refund of $13.25 because thats how much was lost. This is upsetting. i want a full refund. I will not accept no as an answer. i want my money back. Game info: s204 ign: Themasterstalker Reply

Zinomaru

Registered: 2017-07-24
Topics: 21
Posts: 79

On 2017-06-29 01:14:23 ｜ Show this Author Only

2＃

You know that is not going to happen. You have to describe the bug first and then you can talk about it.

PraiseLuka

Registered: 2017-07-24
Topics: 29
Posts: 2271

On 2017-06-29 02:47:34 ｜ Show this Author Only

3＃

If you REALLY want a refund, you can probably get it through your method of payment, unless it's a gift card or third party thing that doesn't have customer support. This will probably get you banned.

As for requesting Oasis for refund... in theory you should contact their CS department with full detail of the problem. Thou I have yet to hear that working out for anyone, thou it's probably not something they publicize.

JeremyKohBS

Registered: 2017-07-24
Topics: 12
Posts: 854

On 2017-06-29 04:06:54 ｜ Show this Author Only

4＃

Also to know, in the process of requesting and going through the refund, your account will be banned and you'll be unable to play on it.

Attac an Respec

Registered: 2017-07-24
Topics: 31
Posts: 467

On 2017-06-29 04:10:30 ｜ Show this Author Only

5＃

JeremyKohBS On 2017-06-29 04:06:54
Also to know, in the process of requesting and going through the refund, your account will be banned and you'll be unable to play on it.

but the ban will be released after right?

AkashaMoka

Registered: 2017-07-24
Topics: 13
Posts: 323

On 2017-06-29 05:10:05 ｜ Show this Author Only

6＃

Attac an Respec On 2017-06-29 04:10:30
but the ban will be released after right?

No, once you claim for a refund you are banned. You can't play on that account anymore. You will lose all progress.

Qolem

Registered: 2017-07-24
Topics: 58
Posts: 1237

On 2017-06-29 06:28:47 ｜ Show this Author Only

7＃

Hello,

Please check your PM :)

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