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[ Updates ] Game Freezing after Casting a Mystery

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NarutoSupport
  • Registered: 2017-07-24
  • Topics: 105
  • Posts: 9
  • Moderator
On 2017-06-22 17:22:02 ｜ Show this Author Only ｜ Descending Order
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Dear Ninjas,

We were informed that some units are unable to cast their Mystery Skills, such units include Sasuke (3-Stars and above) and Gaara. The game freezes whenever one of these two units cast their Mystery Skill.
We are currently investigating this situation in order to solve it ASAP.
If you have more information concerning other units that were also affected by this issue, please provide us a print screen of this bug followed by the indication of which unit and which skill was affected.

ServerID:
Character name:
Bug Ninja and skill:
Bug screen:

Thank your for your help,
Naruto Online Operation Team
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NarutoSupport
  • Registered: 2017-07-24
  • Topics: 105
  • Posts: 9
  • Moderator
On 2017-06-22 17:54:47 ｜ Show this Author Only
2＃
Dear Ninjas,

Thank you for quickly providing us with information which helped to quickly solve this issue.
The Mystery Skills for Sasuke, Gaara, Anko and Haku have all been fixed. During the weekly update,the art for these units' Mystery Skill was updated; a problem with the coding of the source of this new art and the previous one occurred during the process.
We are sorry for any inconvenience.

Thank you,
Naruto Online Operation Team
royalviolet88@g
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 2
On 2017-06-22 17:58:22 ｜ Show this Author Only
3＃
sever ID :S531:Hamura Otsutsuki
name :Unlike♥pluto
bug ninja: sasuke use kirin and freezes
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  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 1
On 2017-06-22 18:25:55 ｜ Show this Author Only
4＃
ServerID:S467
Character name:Setsuka
Bug Ninja and skill: Naruto Sage Mode - Rasen Shuriken
Bug screen:
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Senkoo
  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 14
On 2017-06-22 18:35:04 ｜ Show this Author Only
5＃

ServerID: S526
Character name: Senko
Bug Ninja and skill: Sasuke's kirin and Gaaras mistery
Bug screen: couldnt get one i have to go
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  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 6
On 2017-06-22 18:46:02 ｜ Show this Author Only
6＃
ServerID: S199 Snowy Plains
Character name: AmaneRenka
Bug Ninja and skill: Sasuke (5 star), Kirin (damaging component) + Edit: Opponent Gaara mystery
Bug screen: attached

Additional Notes: Sasuke -Arena match. Barrier launch was fine but second part of mystery froze the screen. Upon refresh arena mission was completed indicating I won the frozen arena match. Either my team carried on and won although my screen froze or opponent froze too and refreshed before me.

Edit:
Opponent Gaara - Arena match. Similar, barrier launch is fine but second damage mystery freezes. Freeze now seems to be for both players involved.
This post was last edited by sor***@gmail.com at 2017-6-22 18:58 This post was last edited by sor***@gmail.com at 2017-6-22 18:59
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thienmong@yahoo
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 2
On 2017-06-22 18:51:58 ｜ Show this Author Only
7＃
ServerID:581
Character name:thienmong
Bug Ninja and skill:gaara :sand prison spear attack
Bug screen: This post was last edited by 977***@facebook at 2017-6-22 18:56 This post was last edited by 977***@facebook at 2017-6-22 18:57 This post was last edited by 977***@facebook at 2017-6-22 18:57
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alex.rulkin@hot
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 2
On 2017-06-22 18:53:07 ｜ Show this Author Only
8＃
ServerID: S17 Zabuza
Character Name: Gintoki
Bug Ninja and skill: Sasuke, Kirin (2nd stage)
Bug screens: see lower
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Tsu-Chan
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 3
On 2017-06-22 18:59:08 ｜ Show this Author Only
9＃
ServerID:551
Character name: Tsubomi
Bug Ninja and skill: Sasuke - When Releasing Kirin
Bug screen:
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Vindictive
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 4
On 2017-06-22 19:13:53 ｜ Show this Author Only
10＃
Server ID: S503, Jashin Follower
Name: Vindictive
Bugged ninjas: Gaara, Sasuke.
Sasuke's barrier and Gaara's work fine until you try and use Kirin or Gaara's Sand Spear . This issue is seen throughout the server on multiple parts of the game, which is why many people think survival trial is bugged where in fact its those two characters using their barriers on oposite team.
When it's stopped working and freezes the game- it is impossible to retreat and have to refresh the game.

Bug pictures provided:
Gaara:

Sasuke:

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KlashG
  • Registered: 2017-07-24
  • Topics: 8
  • Posts: 23
On 2017-06-22 19:21:21 ｜ Show this Author Only
11＃
ServerID: 71 Torune
Character name: KlashG
Bug Ninja and skill: Sasuke attempts to use his mystery then combat stops... i cant finish survival :@
Bug screen:
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Venson
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 1
On 2017-06-22 19:51:06 ｜ Show this Author Only
12＃
ServerID:S34,Shizune
Character name:JolisBikiri
Bug Ninja and skill:Sasuke Kirin
Bug screen:
http://forum.naruto.oasgames.com/en/forum.php?mod=image&aid=30302&size=300x300&key=bf9132bcd3fbaf1b&nocache=yes&type=fixnone
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Antraks
  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 41
On 2017-06-22 20:14:58 ｜ Show this Author Only
13＃
ServerID: 200000088420116
Character name: Soullessama
Bug Ninja and skill: Sasuke - Ruined all the game that include with sasuke. Player that participated in battle got dc.
Bug screen: This post was last edited by Antraks at 2017-6-22 20:16
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alz.bore@hotmai
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 1
On 2017-06-22 20:26:31 ｜ Show this Author Only
14＃
1. ServerID: 551 Honor of the Strongest
Character name: RAWRUZING
Bug Ninja and skill: Sasuke attempts to use his mystery

2. ServerID: 551 Honor of the Strongest
Character name: FRANKIIZ
Bug Ninja and skill: Sasuke attempts to use his mystery



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Valentin 1999
  • Registered: 2017-07-24
  • Topics: 12
  • Posts: 12
On 2017-06-22 20:28:20 ｜ Show this Author Only
15＃
ServerID: S560, Blue Bee, the Eight-Tails
Character name: Valentin
Bug Ninja and skill: Sasuke and Kirin after the barrier is released
Bug screen:
Reply
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 7
On 2017-06-22 20:28:43 ｜ Show this Author Only
16＃

ServerID:512 Menma Namikaze
Character name: styxouš
Bug Ninja and skill: Sasuke - Kirin 2nd round
Bug screen:
http://forum.naruto.oasgames.com/en/forum.php?mod=image&aid=30308&size=300x300&key=a95d3e596734b386&nocache=yes&type=fixnone
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Trilani
  • Registered: 2017-07-24
  • Topics: 7
  • Posts: 164
On 2017-06-22 20:29:15 ｜ Show this Author Only
17＃
ServerID: S327 Rinnegan Vision
Character name: Mila
Bug Ninja and skill: Sasuke mystery
Bug screen: This post was last edited by Trilani at 2017-6-22 20:30
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Trilani
  • Registered: 2017-07-24
  • Topics: 7
  • Posts: 164
On 2017-06-22 20:38:20 ｜ Show this Author Only
18＃
Just received a Hokage email telling me its solved, but its not solved for me lel
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Rik S146
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 26
On 2017-06-22 20:43:10 ｜ Show this Author Only
19＃
  • Trilani On 2017-06-22 20:38:20
  • Just received a Hokage email telling me its solved, but its not solved for me lel
the hokage email was about survival and exams
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Annie Guo
  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 1
  • Moderator
On 2017-06-22 20:43:58 ｜ Show this Author Only
20＃
Dear Ninjas,

Thank you for quickly providing us with information which helped to quickly solve this issue.
The Mystery Skills for Sasuke, Gaara, Anko and Haku have all been fixed. During the weekly update,the art for these units' Mystery Skill was updated; a problem with the coding of the source of this new art and the previous one occurred during the process.
We are sorry for any inconvenience.

Thank you,
Naruto Online Operation Team
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