It's also possible that that persons name is made of dodgy font or special characters, i have seen names before that break the game. Like sage wars reward going to nobody or in ranked their name is nothing or just a dot because game don't wanna display it properly.

if you read the rules also.. there is something that says if this event ends and the prize did not reach to the end the guys that used ingots they will get it back as coupons. if i recall.. i dont remember very well

True, but this event isn't over, that is a server that DOES NOT EXIST, and it went into the next phase. So both of your posts (Dym and Jor1) are moot.

I consider that particular event a shame for two reasons:

1) it blatantly gives misleading informations since is not true at all that you c*e 1 ingot to be lucky and get the pack you want. This apply only to very few of these things.

2) This is true gambling, is not anymore something that looks like it, because you are betting in it only with real money and if the cap gets reached and you don't win you lose everything, like in a real lottery. I am pretty sure this thing made this way goes against every law in every civilized country and doesn't matter if they are following chinese laws or not (where is forbidden too in these terms), they are aiming to western world audience.

Dear ninja, thank you for your report. We're checking this display bug now. But since it's a cross-server function, will take us some time to figure it out. Please be patient.

Dear ninja, this is a display bug and the chance of obtaining the item is totally random according the participants, which c*so be confirmed by the ninjas on the record.

Dear ninja, some ninja's character name with specific letters will cause this display bug.
And the chance of obtaining the item is totally random according to the participants, which c*so be confirmed by the ninjas on the record.

Can you explain the whole Server 0 though?
Hm?

Do you know that if a minor age boy put ingots there and doesn't win you can be sued in my country regardless the fact you claim to follow another country law, true? This applies mostly like to all others european and north american countries. If i was in you i would never show again this particular event or i would add the rule that even if the cap is reached whoever doesn't win get back their ingots as coupons.

"Some ninja's character name with specific letters will cause this display bug"- so, system see some letters, don't have idea what on earth are they- goes derp and shows Server 0 information instead of proper one.
Would be nice if they could show us who exactly got this reward, so that this Server 0 is just visual bug in fact.