as a man who works with software i understand why it may take so long, murphy's law etc... but still in such cases you ought to give a good compensation, there is more to earn from giving a proper compensation than to expect players will just get along with it, the more happy customers you have the bigger is the possibility they will come back and buy smth. just a friendly advice ;)

but that's what im talking about my friend, to get money you need to care about customers ;)