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[ Bugs ] Great ninja war bug

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  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 6
On 2017-04-06 10:53:28Show this Author OnlyDescending Order
1# Go To
Hello there, i'm the leader of the most powerfull clan in the server 429 clan hopes and our group couldn't join the battlefield of the great ninja war.We signed the group to join on monday so there is no reason for us to not join it since we have 250% power of the 2nd strongest clan in this server and we basically just autowin every great ninja war.
I don't think that my clan should lose they group contribution, group coins and most important the seal scroll packs from this week GNW just because we couldn't join the battefield when we had a lot of people waiting on there.

Please dosomething about this, thanks.


  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-04-06 12:55:24Show this Author Only
2#
Hey

Do you have a mail displaying that your group registered this week?
  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 6
On 2017-04-06 14:00:05Show this Author Only
3#
Hey there, unfortunately i delete my messages daily when i have nothing to do to avoid spam sorry, but here i have a image of our group having 560k power and the other clan (there are only two clans that participate on the gnw since the server isn't really an active server we don't have SWB since last month also) but you can see that the other group doesn't even have half our power so there is no reason for us to not join it and get first place easily like we do everyweek.. We have more than double they power and members so we haven't lost a single fight in every GNW.

I'm sorry but i can't provide you what you are asking me but i hope this helps..

  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 6
On 2017-04-06 14:06:37Show this Author Only
4#
I tried contacting customer support but they aswner didn't make any sense and they didn't read my question because they aswner was "only groups with more than 200 activity rate in the last 3 days can join the GNW "

When that wasn't the problem and our clan has four times the activity rate needed in this last 3 days so the forum is my hope.
If you need any more info i will be around here
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 34
On 2017-04-06 14:14:16Show this Author Only
5#
You probably got that answer because your group's power is completely irrelevant. I'm in the group that wins every GNW for my server but we also had a time where the guild leader went full derp and forgot to signup. If you don't have the screenshot for whatever reason then just get one of your group members to provide it to you. Shouldn't be that difficult if you did sign up.
  • Registered: 2017-07-24
  • Topics: 15
  • Posts: 40
On 2017-04-06 14:33:18Show this Author Only
6#
leader could forgot to sign-up, seniours c*so sign-up so try to check it
  • Registered: 2017-07-24
  • Topics: 12
  • Posts: 854
On 2017-04-06 15:23:23Show this Author Only
7#
"Hello there, i'm the leader of the most powerfull clan in the server 429 clan hopes and our group couldn't join the battlefield of the great ninja war.We signed the group to join on monday so there is no reason for us to not join it since we have 250% power of the 2nd strongest clan in this server and we basically just autowin every great ninja war.
I don't think that my clan should lose they group contribution, group coins and most important the seal scroll packs from this week GNW just because we couldn't join the battefield when we had a lot of people waiting on there.

Please dosomething about this, thanks."

Only that statement highlighted in Bold and Underlined was relevant in your current situation which unfortunately you don't have the required screenshot to back it.

The rest about your power, how great your clan is, how often you win, how many people were waiting on Wednesday qualifiers were all irrelavant. This was due more likely to be a failure to register unless proven otherwise.
  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 6
On 2017-04-07 08:08:09Show this Author Only
8#
Clan members are asking what is gonna happen this week, so what's gonna happen, we just miss this week GNW? There are only two guilds that play on my server why can't i get help on this so the server "Great" ninja war has atleast 1 rival.
  • Registered: 2017-07-24
  • Topics: 12
  • Posts: 108
On 2017-04-07 08:21:16Show this Author Only
9#
You do as requested and provide some sort of screenshot of the mail you receive that confirms your signup. Either from your own inbox or from that of a group member that received it.

Without proof that you signed up and that it was a bug you weren't able to enter then it can just be assumed you or your seniors failed to actually register on time for this week and there's nothing that can be done since it was a user error and not a game error.

If you can't prove that it was a bug then you'll just have to wait until next week. I know my group has missed GNW before because I wasn't able to get online and register before wednesday and yeah, it stinks, but you just apologize to your group for it and move on?
This post was last edited by Swisidniak at 2017-4-7 08:25
  • Registered: 2017-07-24
  • Topics: 29
  • Posts: 2271
On 2017-04-07 08:31:02Show this Author Only
10#
My group have also forgotten signup once as well (And the surprising thing is, of the 5 group that qualify at the time, ANOTHER group ALSO forgot that week. None of the groups have forgotten before or after that incident)

It happens, screenshot of the mail or your leadership forgot, we are only human, we forget things, man up.
  • Registered: 2017-07-24
  • Topics: 4
  • Posts: 75
On 2017-04-07 08:52:40Show this Author Only
11#
Most groups have had that happen - it's human error. That's why it's really important to make sure the leader and seniors constantly double check to make sure that the group is registered. If you fail to register, you just have to sit it out and learn from the mistake. :)
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-04-08 06:44:30Show this Author Only
12#
Mail screenshot hasn't been provided.

Unfortunately, I can't describe this as a "Bug"
Trust me, I've forgotten to register my own guild once, that's why we have a designated person to register.

Remember, don't forget to register!
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