You do as requested and provide some sort of screenshot of the mail you receive that confirms your signup. Either from your own inbox or from that of a group member that received it.

Without proof that you signed up and that it was a bug you weren't able to enter then it can just be assumed you or your seniors failed to actually register on time for this week and there's nothing that can be done since it was a user error and not a game error.

If you can't prove that it was a bug then you'll just have to wait until next week. I know my group has missed GNW before because I wasn't able to get online and register before wednesday and yeah, it stinks, but you just apologize to your group for it and move on?
This post was last edited by Swisidniak at 2017-4-7 08:25