Dear Ninja,
From March 13th to March 20th, some NY and LA server players were affected by a bug that occurred due to DST changes, causing their Team Instances and Strong Approaching attempts not to reset. We have already sent a compensation for all players who provided us with print screens similar to the following examples:
If you didn't have any attempt left on Friday when entering Team Instances, we wish to remind you that the reports we usually have on this are not referent to bugs. During one week, players have 20 Attempts+5 Friend Attempts for Team Instances. 5 of these Attempts can be completed daily. The usual situation is that players have all completed or finished all of these attempts by Friday, thus being unable to get more rewards from Team Instances. We are truly sorry for the inconvenience that this bug brought to our players; we will do our best to improve your gaming experience.
Thank you for your support,
Naruto Online Operation Team