Guys, let's be fair. They have made the effort to explain in details and admit the mistakes. I sincerely hope the mods/dev pay more close attention to the community's feedback rather than "players will always complain".

Sure, there are always players like that but equally there are players whom will provide sincere and useful feedback. I guess it's your job to siphon it out since you guys are the mods.

Provide clear and concise info and be honest with it. If the server only gets 1 Minato a day, so be it. Players who really want it will spend. I'm sure you guys dont want this game to be a fly by night. Long term players, long term payers.

These are things we will never know unless they reveal to us. Either way, really hope they change their SOP on operating the game.