"Naruto-EN"

I was pointed to this thread from support that has nothing to do with my specific problems with the lucky star wheel evehnts that happened a while ago, and due to information available now. I feel very slighted by Oasis.

I did 2 full weeks of spins, and only ac*ulated 50 naruto chakra frags total. According to information available. that should have netted (on average) 300 (150 for each week) I UNDERSTAND "RNG" but at this point it is not an excuse for certain things that were claimed by devs to be on point and should be 150 for most everyone.

Support is uesless, especially sending me to this thread that has nothing do with my complaint

They closed my original report in help as "Solved" which is bull*, so I opened another one.

I'm not going to quit, until they bite the bullet and dish out rewards that were supposed to have been properly distributed. I wouldn't even be upset with getting half of what their "tests" have shown users should have gotten for only 1 week (150 frags that are supposed to be have gotten for 1 full week, and I did 2 weeks worth)

My account "VIP" level is 6, and this boilerplate bull* is not okay. The lead developer needs to get with Daiske(sp?) and make reparations to their users (us). Giving us the number of reward hits that was reported/proven by Aristeaus that were supposed to have been pulled after certain amount of spins, would literally cost them nothing. This is a giant slap in the face to any players to who have paid real money. This post was last edited by MrNobodyWTB at 2017-4-5 02:40

And I just got another boilerplate response that I'm sure they're told to say from the top down.
"Hello ninja!

Thank you for contacting us.

Note that, to be fair to every player, we never give out rewards for no reason.
There are some rumors spreading about games, we are sorry for any inconvenience this may have lead to for you.

We ask that our Ninjas avoid listening to any such rumor, and we will keep improving our service and events according to payers suggestions.
You can expect future events or functions will show our efforts to provide a better game experience for all players.

Thank you for your patience and understanding!

Best regards,
Your Naruto Online team"

When "EN Operations Lead" has said specific things to make it known that 50 frags for 2 weeks of full pulls to be bull* reward, also not to mention I'm not asking to be given free rewards. based on what is now know for a FACT from EN Operations Lead, the lucky starts wheel was either bugged, or the employees responsible did not set up the drop rate properly according to their own internal testing.

http://i.imgur.com/qVR6E0j.jpg This post was last edited by MrNobodyWTB at 2017-4-5 08:35 This post was last edited by MrNobodyWTB at 2017-4-5 09:21