At least you got 50 frags lol, I did the same and only got stars (2.8 average) and summon scrolls, not even shurado frags or 1 seal scroll. I contacted customer service, basically their reply was "tough *, better lucky next time". I asked to speak with someone that could actually answer my inquiry properly, got a reply back "we're looking into your case, please be patient" that was over 10 days ago...this wasn't the first time I got such reply too and always I never hear back from them after that.