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[ Bugs ] Ti/Sa Compensation without screenshots.

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Shadoblaze
  • Registered: 2017-07-24
  • Topics: 16
  • Posts: 917
On 2017-03-29 07:51:19 ｜ Show All Posts
8＃
http://forum.naruto.oasgames.com ... 4&page=1&from=space

that is the original thread asking for information about ti/sa bug.

it asks for a print screen of the bug but it never asks for the date or time, but according to tobei without date and time rewards cant be given
since i use 2 monitors the print screen was too big to upload by default so i had to crop it just to be ABLE to upload it and since it didn't say that date or time were needed I didn't include them.
This post was last edited by Shadoblaze at 2017-3-29 07:54
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Shadoblaze
  • Registered: 2017-07-24
  • Topics: 16
  • Posts: 917
On 2017-03-29 10:01:45 ｜ Show All Posts
25＃
  • PraiseLuka On 2017-03-29 09:33:18
  • Neither post mentioned anything about compensation, both claims to be attempt of resolve. The only mention of compensation was raised by the 100 coupon etc stuff for a different bug. I'm fairly sure that talk of compensation for the TI bug was not raised until it was too late (i.e. after Thursday 10am)

    I'm too lazy to go through every page but...
    The first thread contains 36 pages, made in a bit under 2 days
    The second thread only 23 pages
    And given the "valid" screenshot time frame, only 12-15 pages of the second thread is useful, as any post past that will likely contain a screenshot that is taken too late, even if they asked for screenshot (unless they already have one and only posted later)

    In any case, if done right, log data should be able to be used to find who was active but haven't done any TI/SA that week. Thou this does have some problems, it is far better than depending on screenshots. It should have been theoretically easy to compile a complete (or almost complete) list of all affected players before Thursday 10am in that week, just a set of queries that look for those with 0 remaining TI chance should have done it. This is certainly a value that is stored in some sort of database, so it should be able to be pulled up. Granted, this might require help from the actual dev of the game and not something Oasis could do. But bit over 3 days should have been more than enough to get whatever help they need.
honestly if they have a database then all the info they would have needed should have been available within 5 min of the bug coming to light thanks to a single query grabbing the data for a report. and that's without having any input from us customers.

this was a data bug on their end, not a ui bug because of our browser settings, they shouldn't have needed anything from us to find and fix the problem. and when it looked like they might not fix it in time they should have gotten a record of all the people who had been effected to plan to compensate them. That at least is what a responsible company would do.
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Shadoblaze
  • Registered: 2017-07-24
  • Topics: 16
  • Posts: 917
On 2017-03-29 10:31:45 ｜ Show All Posts
28＃
  • Fxoe On 2017-03-29 10:02:42
  • Aw, I guess I won't get any compensation then lol. Too bad. I only filled out the 2nd forum with the UID, server, etc. I didn't know there was one before that since it wasn't mentioned, and I didn't go searching for it since that thread was the first one I saw. Is it my fault or theirs? Who knows. Just gotta move on, unless they decide to be generous.
its not "if they decide to be generous" its "if they decide to stop being stingy" they stopped us from getting the rewards in the first place, if they didn't break it and take so long to fix it this wouldn't be an issue.
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