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[ Bugs ] Ti/Sa Compensation without screenshots.

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Uncrowned
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 52
On 2017-03-29 09:46:50 ｜ Show All Posts
19＃
  • PraiseLuka On 2017-03-29 09:33:18
  • Neither post mentioned anything about compensation, both claims to be attempt of resolve. The only mention of compensation was raised by the 100 coupon etc stuff for a different bug. I'm fairly sure that talk of compensation for the TI bug was not raised until it was too late (i.e. after Thursday 10am)

    I'm too lazy to go through every page but...
    The first thread contains 36 pages, made in a bit under 2 days
    The second thread only 23 pages
    And given the "valid" screenshot time frame, only 12-15 pages of the second thread is useful, as any post past that will likely contain a screenshot that is taken too late, even if they asked for screenshot (unless they already have one and only posted later)

    In any case, if done right, log data should be able to be used to find who was active but haven't done any TI/SA that week. Thou this does have some problems, it is far better than depending on screenshots. It should have been theoretically easy to compile a complete (or almost complete) list of all affected players before Thursday 10am in that week, just a set of queries that look for those with 0 remaining TI chance should have done it. This is certainly a value that is stored in some sort of database, so it should be able to be pulled up. Granted, this might require help from the actual dev of the game and not something Oasis could do. But bit over 3 days should have been more than enough to get whatever help they need.
I agree with this as well. I mean for people who didn't get screenshot or took an invalid screenshot they would lose out so much. It's not fair to people who lost a week of TI/SA and not get compensation just because they didn't realize they had to post screenshot. Definitely using log data would be better.
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Uncrowned
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 52
On 2017-03-29 09:54:40 ｜ Show All Posts
22＃
the second post for it didn't even ask for TI/SA screenshot so.... I get why you would want screenshot and stuff for proof, but most people wouldn't lie about this.
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Uncrowned
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 52
On 2017-03-29 10:00:59 ｜ Show All Posts
24＃
Yeah. although I would still argue the screenshot isn't needed to be valid since the form they told everyone to fill out on the second post is:
Server ID:

UID: (Can be found by clicking recharge, Top right number)

Server Time Zone:

In-game Name:

Nothing about screenshot in this one. Besides the one with the screenshot one was the first one. They fixed some people's TI/SA between the first and second TI/SA reports. If they just go with the screenshots people who got their TI/SA reset during the week, from the first TI/SA thread, would still get compensation.
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Uncrowned
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 52
On 2017-03-29 10:22:23 ｜ Show All Posts
27＃
They really won't give us any compensation I guess. I only took a picture of my TI/SA at 0 attempts and didn't include the date and time cause it wasn't specified and because I didn't want people to see my whole email.
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Uncrowned
  • Registered: 2017-07-24
  • Topics: 1
  • Posts: 52
On 2017-03-29 10:33:12 ｜ Show All Posts
29＃
this is the post i submitted but i guess they won't even take this one XD my computer names the files the date and time it was taken.
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