Tobei messaged me to say without a screenshot no comp will be sent. I asked for more clarification on that since the post he made did not ask us to submit a screenshot - still awaiting an answer but it may be best for Tonei to respond here since I'm sure a lot of people are wondering the same thing.

They are requiring that you had submitted screenshots showing your TI/SA 0'd out and dated during the issue. I know they initially asked for that but after the first round of people had a fix go through , Tobei asked for anyone else who didn't get fixed to provide their UID, server, tmezone, and name. Many people did that but based on the reply I got from Tobei - people who followed those instructions will not be compensated. Maybe I miss understood so hopefully he can reply here to clarify for everyone.

Im referring to this post where no one was asked to provide screen shots:

http://forum.naruto.oasgames.com/en/forum.php?mod=viewthread&tid=15871

You can't "still" have problem if you never had the problem to begin with. And in their mind, if you didn't report the problem in the 1st thread in a timely manner like you "should", that would be your fault.

I get what you're saying but I disagree- their initial post was to discover the cause and resolve the issue. It was never about compensation -- they asked players to post so they could get it resolved. A lot of players on my server didn't post individually because they assured everyone it would be resolved. Once the first fix went through, they asked anyone who still had an issue to post, so more people posted that time around.

The intent of the post was to resolve the issue, not to take down a list for compensation. More posted in the second thread because it ran longer and clearly was more for the intent of compensation. Tobei even acknowledged toward the end of the week that there would be a compensation and everyone should post - linking the thread that doesnt state to provide screenshots.

I'm a little surprised that there isnt any data being captured behind the scenes though - I'd think it would be pretty easy to validate who was affected on the back end - probably easier than modifying a screenshot for people who want to take advantage.

It really irritates me that they feel they can take an attitude of "whatever, man" with their customer base. I'm a p2w, but I don't have deep pockets. I've given maybe over $200 over 6 months, which makes me a paying customer.
I spend about $1800/ month averaged out. Tobei hasn't added to this so I won't say I'm mad or anything yet.

My reference to compensation was for posts like this:
http://forum.naruto.oasgames.com/en/forum.php?mod=viewthread&tid=15946&extra=page%3D13&page=2

My general point is - the posts are all vague enough that it's completely understandable why someone would assume they don't need a screenshot. The 3/15 post didn't ask for one and it was still soon enough to take one. Requiring that as validation is a little strange anyway. I can see why people would think a screen shot isnt required. :)

Bump - please review :)