To be fair assumptions based off past facts is usually ok in most things. Hell, as humans you have to make small fast assumptions every minute. "I think that car might cut me off he/she seems like they will" based off fact of how they're swerving or moving etc.
Oasis has a history of saying nothing to a bug, and thats its not a bug, or compensating with fake items that are only worth 100coupons at most. They 100% not mention that their consumption wheel was bugged out for 5+ hours. Since after the bug fix it worked out amazing for them, and people cant comprehend that the bug that stopped giving out coupons at 5K pot is what made the "rarity" of coupons at 100k Pot the reason its "not" a bug anymore.
People complain about alot of tedious ..really ok things. I mean Strong approach/arena/matsuri..honestly that stuff isn't even their fault. Its just how the game is. This TI/SA bug that gave "everyone" a item and this wheel "not bug" is the type of problems that are making everyone hate them.