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[ Other ] Why aren't the mods replying to your Threads!?

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  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 13
On 2017-03-29 04:09:57Show All Posts
23#
I'm with you the on the bug compensation. I was a moron and tossed out my screenshot (it wasn't even a full on screenshot because I just took it to show my friends and I was under the impression that OASIS monitored their game and players closely enough to know who gets affected by what bug at which time. Silly me I thought the company cared) and someone showed me there is an ENTIRE thread that Tobei closed with people of a similar problem. A thread 23 pages long. I asked Tobei if I could get the compensation since I was affected by it and said something when a thread first opened about it and all I get is "sorry without a screenshot my hands are tied." I have asked to be the GL for my combined servers. Response was, "Sorry we aren't doing that for your servers." REALLY? OASIS THIS is why your customers hate you. I am a game developer, I KNOW what it takes to create, program, test, debug, manage, and add content into a multi-server based online game. Do you know what the easiest part of the entire process is? LISTENING TO YOUR PLAYERS!!!!! You created the GL position with the purpose of being a DIRECT link to your player base, and good on you for that, but then you don't utilize that position? I'm sorry but that is just idiotic management. This post was last edited by 101***@facebook at 2017-3-29 04:11
  • Registered: 2017-07-24
  • Topics: 2
  • Posts: 13
On 2017-03-29 04:18:03Show All Posts
26#
It's basic. I cannot sympathize. These guys are worse than EA. I have dealt with fallout and losing player confidence. It's easy to make a mistake like a bug but it's just as easy to make a proper apology with compensation. This attitude they are cultivating is horrific. For a Bandai authorized they are making Bandai look bad.
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