I didnt submit a screenshot either but after the first wave of players had their TI/SA bug fixed, they made a new thread for those still impacted by the bug and did not request any screenshots:

http://forum.naruto.oasgames.com/en/forum.php?mod=viewthread&tid=15871

But I agree it would be nice if they had used some data *ysis to identify those who where affected. Not 100% of the game's community checks the forums super often so probably only half of the affected players actually posted initially. :(