Needing answers not closed threads.

5.0 GNW Treasure Minato

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[ Bugs ] Needing answers not closed threads.

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Registered: 2017-07-24 Topics: 2 Posts: 13 On 2017-03-28 13:07:43 ｜ Show All Posts ｜ Descending Order 1＃ Go To I'm becoming irate after trying to talk with mods about the sa/ti bug compensation. I was affected by the bug and had plenty to say about it happening in the first place. Just now, after some long silence, we got an answer that we need to submit a full on screenshot (I had on but deleted it after I got news that they knew players hadn't gotten a proper compensation and took it to mean "We know who was affected" Silly me XD). I was under the impression they were ON TOP of customer relations but then again I'm 6 months in with OASIS and haven't really been active in forums. Anyone else tired of lack of communication? I was under the impression GL, and MODS were supposed to be the link between the company and players. Reply

Registered: 2017-07-24
Topics: 2
Posts: 13

On 2017-03-28 13:29:14 ｜ Show All Posts

3＃

I did not know that. and I just checked but Tobei closed the thread.

Registered: 2017-07-24
Topics: 2
Posts: 13

On 2017-03-29 16:09:41 ｜ Show All Posts

7＃

Hold up so in your opinion if you were affected by the bug but didn't realize that taking a full screenshot was going to be the ONLY way you could receive any kind of compensation IN THE FUTURE then your SOL? Yeah, that's a MARVELOUS attitude to take with the people that supply your income. This was the first bug I have had to deal with so I didn't know that I would have to provide do*entation on a bug to prove I was affected by it. I said something during the week the bug happened, BEFORE any kind of compensation thread had been started by OASIS. Doesn't that in itself PROVE I was hit by their glitch? The whole "no compensation and you are out a week of ti/sa" is kind of like them urinating in a wound THEY caused, but that's ok with you?

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