I'll go through this step by step.
First paragraph reeks of corporate speak and buzzwords like diversity. We are not your stakeholders, drop the corporate speech.
Part 1
You absolutely can tease, hint and showcase without setting the timing to stone on near complete features while including the caveat of: This is a work in progress, details are subject to change.
Part 2
1 & 2 we have known of for at least a month as they have been stated to be incoming by moderators. So not really news.
3. Why did this need to be pointed out separately? Almost gives out the impression that the teams of regional variants not share ideas at all (Ex: Players in our region liked change X we did independently, perhaps you should ask the players in your region if they would like it as well?)
4. These are a logical extension of an existing system and should've already been included into the increase of level cap and not by hindsight.
5. Where have we heard that before. Oh, right. The same promises as last time around.
6. This one you could actually provide an approximate timeline for (every X weeks) without spoiling which ninjas are included.
All (except maybe 6) of these are remedies for oversights that are severely late to be realized. In the future I suggest doing retrospective *ysis after each feature launch on player reactions and and consider on how they interact with existing systems.
Part 3
So they're basically a very poorly paid QA-team. I have said this before, but it bears repeating: Stop outsourcing essential development work to the players. In every single online game if a player finds a glaring bug or an error, they vast majority of the time they report it voluntarily. Actively hunting for these things are the task of QA. As for behavioural correction, this falls under the task of moderators.
3. Isn't this what the forums are for?
4. Oh good, competition for what is basically a volunteer job. Just sack those who don't contribute and reward those who do.
Part 4.
You really want to go with the route of 'Fake News'. It really didn't work well for CNN and it won't for you either. Rumours are what fuel excitement about upcoming features and highlight what is wrong with the game so you can fix it.
To be honest, this who debacle was started due to internal miscommunication by a developer to a community member who felt threathened by the developer's actions. Instead of the dev admitting to screwing up, he basically threw Aris under the bus for taking the developer's words at face value. We aren't asking you to give his job back, but at least unban him.
You seem to have conveniently forgotten to address the claims that the game is rigged against paying customers and that the developers don't really know how the game's code actually functions. Would very much like clarification on that.
Thank you for your non-apology for predatory business policies and throwing the whistle*er under the bus.
Also, keep in mind that we complain because we care about the health of this game, not because we hate it.
Cheers. A forever F2P-player. This post was last edited by OgreOnA* at 2017-3-26 17:26