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5.0 GNW Treasure Minato
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Views: 3215 ｜ Replies: 8
[ Bugs ] recharge problem

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Minato00
  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 32
On 2017-03-22 14:25:50 ｜ Show this Author Only ｜ Descending Order
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Ok so yesterday i had the recharge bug where it took my money but didnt give me ingots, and i specifically recharged for the dailly event packs, even bought a discount pack. This morning i had my ingots but i cant use my discount voucher anymore on the packs... are u serious... either give me a compensation or take the necesary ingots and discount and give me the packs...
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JolteonKurama
  • Registered: 2017-07-24
  • Topics: 0
  • Posts: 1
On 2017-03-22 15:14:05 ｜ Show this Author Only
2＃
today i recharged 350 ingots and in my pay pal it says that the money went in but i did not receive any ingots at all. So please fix the problem.
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Tobei
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-03-23 03:17:22 ｜ Show this Author Only
3＃
Hey

I'll see if I'm able to help you
Can you please provide me with the following information.

UID:
Ingame Name:
Server ID:

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Minato00
  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 32
On 2017-03-23 03:26:55 ｜ Show this Author Only
4＃
Server ID: S142 Utakata
Character Name:MinatoNamikaze
UID: 200000089710654

thing is today is the last day i can get the cave key packs...
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Tobei
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-03-23 08:37:48 ｜ Show this Author Only
5＃
Unfortunately, I'll have to ask the team what we could do for you.

Please be patient.
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Minato00
  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 32
On 2017-03-26 19:24:01 ｜ Show this Author Only
6＃
bumping this so it doesnt get "forgotten"
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Minato00
  • Registered: 2017-07-24
  • Topics: 6
  • Posts: 32
On 2017-03-30 16:21:14 ｜ Show this Author Only
7＃
since mods/devs dont seem to be busy dealing with the obviuos elephant in the room they should have time for my small problem and so I will keep bumping this thread hoping something gets done eventually
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Tobei
  • Registered: 2017-07-24
  • Topics: 34
  • Posts: 4320
On 2017-03-31 01:44:28 ｜ Show this Author Only
8＃
  • Minato00 On 2017-03-30 16:21:14
  • since mods/devs dont seem to be busy dealing with the obviuos elephant in the room they should have time for my small problem and so I will keep bumping this thread hoping something gets done eventually
Hey

Unfortunately, due to event date. they were unable to help you with the voucher.

We're terribly sorry.
If you have any questions, feel free to message me.
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