Dear Ninja,
We have received reports about failed recharge problems.
Now we need to collect needed information to help solve this issue.
Please lease post the following information.
1.serverID:
2.Character name/UID:
3.recharge channel:
4.when did you recharge:
5.platform(mini-client, kongregate, Facebook)
6.Did money deduct and how many:
7.Printscreen of your pruchase order: