i understand your frustration man. pricing strategy is dumb to me, customer service is utter *. player experience is meh. At the end of the day i still love the game, just don't like the devs. Also you can play the game fully as a f2p but everything in the game is built around rank and power so it's hard to be f2p, still achievable though. Main drawback with f2p is u gotta be patient. what u can do in 3 months, a p2w will do in 30 minutes lol.