Group Purchase Bugs

5.0 GNW Treasure Minato

Views: 2202 ｜ Replies: 8

[ Bugs ] Group Purchase Bugs

[

Copy Link

]

Austin124 Registered: 2017-07-24 Topics: 6 Posts: 14 On 2017-02-19 14:55:18 ｜ Show All Posts ｜ Descending Order 1＃ Go To I have purchased out of the group purchase event to receive the claimable rewards for the past 2 days and have not received the claimable rewards. Here are the screen shots and my information. I also posted a customer service ticket previous to repurchasing tonight in order to be able to take a screenshot as proof. I have no issues receiving the paid for pack, but do not however receive the claimable rewards. Server: 124 - Mahiru Server Region: LA Name: Kenji UID: 200000089645745 Dates of purchase: 02/17/17 and 02/18/17 As a note, I have included all of the times with the screenshots. Thank you. Reply

Austin124

Registered: 2017-07-24
Topics: 6
Posts: 14

On 2017-02-19 15:24:07 ｜ Show All Posts

2＃

Getting extremely sick of how many hoops I have had to jump through for this with no replies when I see an active Moderator.

Austin124

Registered: 2017-07-24
Topics: 6
Posts: 14

On 2017-02-19 15:45:53 ｜ Show All Posts

4＃

Here you go.

Austin124

Registered: 2017-07-24
Topics: 6
Posts: 14

On 2017-02-19 15:47:22 ｜ Show All Posts

5＃

So you know I didn't open and spend seals...

Austin124

Registered: 2017-07-24
Topics: 6
Posts: 14

On 2017-02-20 00:17:55 ｜ Show All Posts

7＃

Blivy On 2017-02-19 19:31:12
When I used that, the fragments automatically went to the others I had saved. I don't think it would be something that you physically open in your inventory.

Thanks for the info

Quicky Post