Hey
Arena structure is a ladder base. We want players to feel accomplished by winning and achieving a goal.
Of course, losing can be frustrating. However, it's a risk/reward system that grants players that feeling of accomplishment that many other games thrive with ladder systems.
We want to keep that intact. Of course, taking suggestions about having a safety net to prevent instant demotion is perfectly acceptable. However, completely removing "losing points" is not healthy.
Thank you again for your suggestion!