Yay, Lucky board! I don't understand the entitlement/negativity from so many people during a good event cycle. Have some understanding for the devs, they roll out huge new features every other week, with relatively few bugs given the size and speed at which these are coming out. It's the customer service which needs improvement, but if they're constantly bombarded with a stream of unfocused negativity I can't really blame them either!
If you're going to complain, have a point, and a suggestion - you won't get anywhere whining that you feel bad.