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- Registered: 2017-07-24
- Topics: 34
- Posts: 4320
1＃ Go ToDear ninjas,
we are aware of the issues concerning the in which a bug might make the players lose points in the Missions Mobilization Event. Furthermore, currently, it is not possible to open in batches the Missions Gift Box.
We apologize for any inconvenience that it might have caused. Finally, players that lost points due to this bug, provide us with the following information:
Server ID :Character Name :UID :
Details:
a. How many points did you lost?
b. when you lost the points?(server time)
Screens :1. print screen with your Time-Limited Shop2. print screen of all the items in your inventory3. print screen of the Missions Mobilization event in which we can see how many points you have4. which rewards do you want to redeem with your points
Important: Every print screen needs to include the server's time and your computer's time on it. Or we can't send the compensations to you.
Thank you for your understanding and we wish you all a good time playing Naruto Online!
Naruto Online Operation Team
This post was last edited by Daiske at 2017-1-28 22:18 -
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- Registered: 2017-07-24
- Topics: 34
- Posts: 4320
- AhMazeln On 2017-01-27 12:37:23
- Any information yet on this or...we just gonna be left in the dark, per usual? This post was last edited by AhMazeln at 2017-1-27 12:49
Information has been collected and sent towards the team.
Please be patient. This post was last edited by Tobei at 2017-1-27 00:03 -
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- Registered: 2017-07-24
- Topics: 34
- Posts: 4320
- Mixology On 2017-01-28 07:48:53
- Patiently waiting...by time we get compensated i'll have enough free points to finish out Hanzo....im so glad i paid to be able to get it right away (insert sarcasm)..
I understand your frustration, but it won't make the process go any faster.
I've written down the newer posts.
Please, players, remember to write down your UID/Information. If it's not written, Chances are you won't receive the proper compensation. -
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- Registered: 2017-07-24
- Topics: 34
- Posts: 4320
- Mixology On 2017-01-31 08:35:14
- what if the reward u wanted u already obtained, because your customer service took too long... i ended up gettin the frags i needed for hanzo that i was short by from the daily missions given to me by friends... i have no use for the coins, sage jiraiya frags, or killer bee frags, dango, i already redeemed 20 cave keys as well... the compensation im askin for is the coupons equivalent to 66 boxes... would this be possible??
You need to realize that you are gonna get compensated for the points you missed.
If you choose to gather fragments, knowing that you were gonna receive the remaining points, That's not on us. Please pick what rewards you were gonna redeem your points on as Daiske suggested so we can fix this issue.
As for your last question, That's not possible. -
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